What are the responsibilities and job description for the Employee Benefits Relationship Manager position at Suess Insurance Services?
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Position Overview:
Are you passionate about helping businesses create benefits programs that support their employees? We're looking for an Employee Benefits Relationship Manager to join our team and serve as a trusted partner to our clients.
In this role, you'll work closely with employers to navigate their employee benefits offerings, answer questions, coordinate renewals, and provide ongoing support throughout the year. You'll be the person clients rely on for guidance, responsiveness, and a seamless experience.
This opportunity is ideal for someone who enjoys building strong professional relationships, solving problems, and delivering exceptional service while managing a diverse portfolio of accounts.
What You'll Do
- Develop and maintain strong relationships with employer groups and key contacts
- Serve as the primary resource for benefits-related questions and service requests
- Guide clients through annual renewals and help evaluate available plan options
- Coordinate open enrollment activities and assist with employee education efforts
- Partner with carriers and internal teams to resolve issues and support client needs
- Assist with enrollments, eligibility updates, and policy changes
- Support new client onboarding and ensure a smooth implementation process
- Monitor account activity and proactively identify opportunities to improve the client experience
- Stay informed on industry developments, carrier updates, and compliance requirements
What We're Looking For:
- Active California Life & Health license (or ability to obtain)
- Experience in employee benefits, group insurance, account management, or a related field
- Knowledge of medical, dental, vision, life, and disability insurance products
- Strong interpersonal and communication skills
- Ability to build trust and maintain long-term client relationships
- Excellent organizational skills and attention to detail
- Comfortable managing multiple priorities in a fast-paced environment
- Proficiency with Microsoft Office and benefits administration platforms such as Employee Navigator
Why Join Us?
- Opportunity to work closely with business clients and make a meaningful impact
- Collaborative team environment with strong professional support
- Diverse responsibilities that combine relationship management and benefits expertise
- Growth opportunities within a stable and expanding organization
This role is a great fit for someone who enjoys being a trusted advisor, values client relationships, and takes pride in delivering outstanding service and support.
Salary : $60,000 - $85,000