Demo

Billing Manager

Substance Abuse Facility
Ponte Vedra, FL Full Time
POSTED ON 3/6/2026
AVAILABLE BEFORE 5/5/2026

Position Overview

We are seeking an experienced Substance Abuse Billing Specialist with a strong focus on Out-of-Network (OON) behavioral health billing. The ideal candidate has hands-on experience managing the full revenue cycle for addiction treatment services and is highly proficient in CMD and Kipu EMR systems, payer portals, and complex reimbursement processes.

This role requires a detail-oriented professional who understands payer requirements, authorization processes, denials management, and OON reimbursement strategies within detox, residential, PHP, and IOP levels of care.

Key Responsibilities

  • Manage the full revenue cycle for OON substance abuse claims
  • Submit, track, and follow up on insurance claims via payer portals
  • Verify benefits and document detailed OON reimbursement structures
  • Review and interpret Explanation of Benefits (EOBs)
  • Identify underpayments and submit corrected claims, reconsiderations, and appeals
  • Monitor authorizations and ensure alignment with billed services
  • Ensure claims meet payer-specific billing guidelines and documentation requirements
  • Work inside CMD and Kipu EMR systems for charge entry, claim submission, and reporting
  • Maintain accurate patient financial records and insurance documentation
  • Track and trend denials and reimbursement patterns
  • Communicate with insurance representatives to resolve claim discrepancies
  • Maintain compliance with HIPAA and industry regulations

Required Qualifications

  • 2 years of substance abuse / behavioral health billing experience
  • Strong experience with OON claims processing
  • Proficiency in CMD and Kipu
  • Advanced knowledge of payer portals (e.g., Availity, Optum, UHC, BCBS portals, etc.)
  • Ability to read and interpret EOBs and ERA reports
  • Familiarity with payer requirements, medical necessity criteria, and authorization processes
  • Experience managing appeals and denials
  • Strong understanding of revenue cycle management
  • Excellent attention to detail and organizational skills

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
  • Work from home

Work Location: In person

Salary : $70,000 - $80,000

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