Collision Center Manager

Autobahn Collision Is Hiring Now and has an Immediate Need for a Collision Center Manager.

At Autobahn Collision in Chandler, AZ, we have a state-of-the-art, air-conditioned shop facility, fully equipped to handle any type of collision-centric job. Our talented team of technicians has years of experience and a good understanding of a variety of vehicles. We are a full-service Collision Center and specialize in and hold OEM manufacturer certifications in Audi, Porsche, Subaru, Volvo and Toyota just to name a few. We are a family owned and operated facility and we offer growth opportunities with our growing group.

Job Responsibilities:

• Forecast goals and objectives for the collision center
• Prepare and /or administer an annual operating budget for the collision center
• Understand, keep abreast of and comply with federal, state and local regulations that affect Collision Center operations, such as hazardous waste disposal, safety inspections, OSHA guidelines, Associate safety programs, and EPA air quality standards
• Recruit, select, on-boarding and train Associates
• Track Associate performance; coach, counsel, develop and retain team
• Schedule and monitor work in progress, and appraise completed work for accuracy and quality
• Submit and/or maintain Collision Center technicians’ payroll and Associate documentation, including proof of technician certification (e.g., I-CAR, ASE, AC as required by region and company guidelines)
• Establish and maintain good working relationships with other dealerships, insurance adjusters and customers to encourage repeat business and referrals
• Maintain/manage DRP and/or insurance accounts; communicate changes/status updates to Region Leadership
• Ensure customer complaints are handled respectfully and in a timely manner
• Ensure Collision Center facilities are appropriately maintained and clutter free, including customer waiting and work areas
• Maintain proper business operational documentation and customer repair files
• Accountable for compliance to all Collision initiatives
• Ensure the collection of accounts receivable on all insurance and wholesale accounts closed
• Maintain financial accounts related to Collision Center operations (AR/open RO list/PO schedule) to ensure compliance with accounting guidelines
• Ensure closed ROs reflect work performed and are compliant with our rules on revenue recognition
• Ensure the collision centers' parts and supply inventory is maintained per our Parts reconciliation standards

Requirements:

• High school diploma or equivalent
• Minimum 7+ Years plus experience in active management of an auto body repair facility
• Strong command of CCC one
• Advanced knowledge of auto body repair techniques and auto repair life cycle
• Proven ability to provide an exceptional customer experience
• Excellent problem resolution skills
• Strong analytical skills; able to prioritize and multi-task
• Ability to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Must have a valid, in-state driver’s license with an acceptable, safe driving record.
• Applicants must pass local, state, and national criminal background reviews
• Autobahn Collision is a non-smoking, drug free facility

Benefits:

We provide a positive, professional work environment. Our Team members enjoy terrific benefits which include:

• Competitive wages
• Health/Dental/Vision benefits
• Life, Short & Long-term Disability Insurance
• 401(k) with company match
• Paid Time Off (PTO) & Paid Holiday’s (based on position)
• Employee Discounts for new and pre-owned vehicles, services, parts, collision, and accessories.
• Growth opportunities

EEOC statement

We are a Drug Free, Tobacco Free, Non-Smoking (including e-cigarettes) company. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.