What are the responsibilities and job description for the Head of Coffee and Education position at Stumptown Coffee Roasters?
Hi, we’re Stumptown. We’re a coffee company, and we source, roast, taste, package, sell, deliver, brew and serve what we firmly believe is the best coffee on the planet. We are progressive, open, and evolving but uncompromising in our commitment to quality. We work hard, collaborate constantly and have fun every day. We pride ourselves on our passion for excellence, our spirit of generosity and on the long-term relationships we nurture as we guide our coffee from the good hands of our hardworking partners at origin into the cups of our customers. If you love coffee, people and getting things done, this just might be the place for you.
Summary
As a member of the leadership team reporting directly to the General Manager and dotted line to the KDP Coffee Operating Unit (COU) North American Leadership Team (NALT) Head of Coffee, Stumptown’s Head of Coffee and Education is responsible for coffee sourcing, logistics and quality – both green and roasted. This role leads the Coffee Team, which includes Green Coffee Purchasing, Traffic (logistics), Quality Control (green coffee), Quality Assurance (roasted coffee). This role additionally manages the Coffee Education team, responsible for training Stumptown baristas and wholesale customers in Stumptown’s philosophy and standards, as well as supporting industry and community tastings, training experiences and events.
The Head of Coffee and Education secures Stumptown’s coffee supply, manages global origin suppliers and importers, leads coffee sustainability initiatives, and owns the Green Coffee P&L, performance metrics, and related reporting. Under the leadership of the Head of Coffee, the team upholds quality, ensures accurate inventory across locations, contributes to innovation initiatives and product offerings, and executes menu planning, while also sharing coffee information (coffee profiles, producer partners, origin specifics, roasting philosophy, and more) across the organization. This role acts as the coffee steward and subject matter expert for Stumptown, ensuring our coffee product offering aligns with the brand’s quality and sustainability standards.
Essential Functions
The target base compensation for this position can range from $175,000 and $225,000, plus bonus potential. Stumptown Coffee offers a comprehensive employee benefits program, including: medical, dental and vision insurance; Employee Assistance Program (EAP); Flex Spending Accounts; company-paid and supplemental Life Insurance, Accident, Hospital, Critical Illness and Long Term Disability insurance; Paid New Parent Leave; Short-Term Disability insurance or paid leave programs; 9 paid holidays (plus 1 personal holiday); vacation; sick leave benefits; and, paid HumansKind (Volunteer) hours. And – an amazing employee discount! Additionally, we offer a 401(k) savings plan which includes an employer match of 100% for the first 3% of earnings that you contribute plus 50% of the next 2% you contribute.
At Stumptown, we welcome diversity and celebrate that our communities include individuals from all backgrounds, identities, and walks of life. We strive every day to foster an environment of inclusion, diversity, equity, and accessibility that supports our employees, customers and communities. We know that embracing diversity makes us stronger, enriches our culture, and allows us to grow together. We encourage candidates with diverse backgrounds, identities, skills, and abilities to apply. If you require reasonable accommodation in completing the application, interview or assessment process, please direct your inquiries to a member of the People team at jobs@stumptowncoffee.com or by calling (855) 711-3385. We are proud to be a B Corp and equal opportunity employer.
Summary
As a member of the leadership team reporting directly to the General Manager and dotted line to the KDP Coffee Operating Unit (COU) North American Leadership Team (NALT) Head of Coffee, Stumptown’s Head of Coffee and Education is responsible for coffee sourcing, logistics and quality – both green and roasted. This role leads the Coffee Team, which includes Green Coffee Purchasing, Traffic (logistics), Quality Control (green coffee), Quality Assurance (roasted coffee). This role additionally manages the Coffee Education team, responsible for training Stumptown baristas and wholesale customers in Stumptown’s philosophy and standards, as well as supporting industry and community tastings, training experiences and events.
The Head of Coffee and Education secures Stumptown’s coffee supply, manages global origin suppliers and importers, leads coffee sustainability initiatives, and owns the Green Coffee P&L, performance metrics, and related reporting. Under the leadership of the Head of Coffee, the team upholds quality, ensures accurate inventory across locations, contributes to innovation initiatives and product offerings, and executes menu planning, while also sharing coffee information (coffee profiles, producer partners, origin specifics, roasting philosophy, and more) across the organization. This role acts as the coffee steward and subject matter expert for Stumptown, ensuring our coffee product offering aligns with the brand’s quality and sustainability standards.
Essential Functions
- As a member of the Stumptown Senior Leadership team, foster a collaborative and engaging culture at Stumptown and cross-functionally across the broader COU organization.
- Lead Stumptown’s green coffee buying and sustainability strategy, ensuring sourcing plans align with quality, supply continuity, responsible sourcing principles, and long-term brand equity.
- Lead the green coffee sourcing and procurement process and manage the coffee supply chain with the support of the green team; deliver results related to coffee pricing, quality, volume, timing and logistics.
- Own the green coffee P&L and Inventory, balancing coffee supply with price risk management, ensuring inventory and cash flow metrics, and communicating coffee forecast changes to the finance team.
- Develop and manage relationships with producer partners at origin, focused on Stumptown’s Direct Trade sourcing principles and generating positive impact at origin. Track and report related financial and social impact metrics.
- Act as the coffee subject matter expert for Stumptown. Collaborate to create our product offering, support future innovation opportunities, and represent Stumptown with customers, partners and our community.
- Manage the green and roasted coffee lab teams, ensuring Stumptown’s standards for quality, consistency and other coffee and/or brand standards across all roasting locations.
- Lead the Education team, overseeing materials, programs, community engagement, event execution and our training labs in Portland, Los Angeles and New York City.
- Coordinate with the broader operations team on day-to-day supply execution and forecasting.
- Lead a team of 10-12 members across Green Coffee Sourcing & Procurement, Inbound Logistics, Quality Control, Quality Assurance, and Education functions.
- Minimum 10 years’ specialty coffee experience in sourcing, trading, and quality management required.
- Excellent cupping and sensory evaluation skills required.
- Experience in roasting, barista or coffee hospitality, and/ or product innovation strongly preferred.
- Background in developing and working with coffee sustainability programs and partners preferred.
- Strong communication skills, both written and verbal.
- A track record of effective P&L ownership, inventory management, commodities and coffee trading, and the development and execution of complex strategies and initiatives.
- Demonstrated success leading teams in a matrixed organization with the ability to influence across functions, business units, and senior stakeholders.
- Passion for coffee, quality, sustainability, and purpose-led brand building is strongly preferred.
- Bachelor’s degree required; advanced degree preferred.
- Spanish language skills preferred.
- Work takes place in office and coffee quality laboratory settings.
- This position is based at our HQ in Portland, Oregon, with an expectation of in-office presence four days per week.
- Ability to sit continuously at a computer and/or stand and work in the lab.
- Carry weight, lift – lift up to 5 pounds frequently and up to 25 pounds occasionally.
- Travel, both domestic and international, up to 25%
The target base compensation for this position can range from $175,000 and $225,000, plus bonus potential. Stumptown Coffee offers a comprehensive employee benefits program, including: medical, dental and vision insurance; Employee Assistance Program (EAP); Flex Spending Accounts; company-paid and supplemental Life Insurance, Accident, Hospital, Critical Illness and Long Term Disability insurance; Paid New Parent Leave; Short-Term Disability insurance or paid leave programs; 9 paid holidays (plus 1 personal holiday); vacation; sick leave benefits; and, paid HumansKind (Volunteer) hours. And – an amazing employee discount! Additionally, we offer a 401(k) savings plan which includes an employer match of 100% for the first 3% of earnings that you contribute plus 50% of the next 2% you contribute.
At Stumptown, we welcome diversity and celebrate that our communities include individuals from all backgrounds, identities, and walks of life. We strive every day to foster an environment of inclusion, diversity, equity, and accessibility that supports our employees, customers and communities. We know that embracing diversity makes us stronger, enriches our culture, and allows us to grow together. We encourage candidates with diverse backgrounds, identities, skills, and abilities to apply. If you require reasonable accommodation in completing the application, interview or assessment process, please direct your inquiries to a member of the People team at jobs@stumptowncoffee.com or by calling (855) 711-3385. We are proud to be a B Corp and equal opportunity employer.