Merchandise Assistant

Studs is a category-defining ear piercing and earring brand named one of “the 10 most innovative companies in retail for 2023” by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping® experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortment—all at an accessible price point.

The Merchandise Assistant supports Studs’ merchandising and planning function by owning the accuracy, execution, and day-to-day flow of product data, samples, and purchase activity across retail and e-commerce channels. This role is foundational to ensuring that product launches, replenishment, testing, and in-store execution are operationally sound, well-documented, and delivered on time.

This is a highly collaborative, detail-driven role that partners closely with Merchandising & Planning, Product Marketing, Creative, Retail Operations, and external vendors. Success in this role requires strong systems thinking, disciplined follow-through, and a genuine interest in product and retail execution.

Salary Range: $60,000-$70,000

Key Responsibilities:

Product & SKU Execution

• Support end-to-end SKU setup and maintenance across systems, including Shopify, ensuring product information, attributes, and status are accurate and current.
• Maintain line sheets and product documentation, keeping updates organized and version-controlled.
• Partner with Merchandising and Planning to support product launches, updates, and retirements through accurate system execution.

Purchase Orders, Inventory & Testing Support

• Assist with purchase order creation under the direction of the Merchandising and Planning team.
• Track on-order inventory and delivery timelines, flagging issues or delays as they arise.
• Coordinate product testing needs and ensure testing and audit documentation is properly organized and accessible.

Sample Management, Reporting & Cross-Functional Support

• Own day-to-day management of development and production samples, including tracking, organization, and physical storage.
• Maintain samples for marketing, content creation, and photoshoots, and support weekly sample reviews with preparation and follow-ups.
• Support planogram maintenance and assist with communication of product updates to retail teams.
• Pull and distribute weekly sales reports and assist with merchandising presentations and team materials.
• Provide general administrative and coordination support for vendor meetings and merchandising workflows as needed.

Requirements:

• Bachelor’s degree in business, retail merchandising, fashion merchandising, or a related field preferred.
• 1–2 years of relevant experience in retail, merchandising, planning, or an operational support role.
• Strong organizational skills and attention to detail; able to manage multiple recurring tasks reliably.
• Comfortable working in a fast-paced, collaborative environment.
• Experience using Google Workspace; Excel proficiency a plus. Shopify experience is a plus.
• Willingness to learn, ask questions, and take feedback with a genuine interest in product and retail operations.
• Clear written and verbal communication skills.

Benefits & Perks

• Flexible Work Environment (3 days in office, 2 days work from home)
• Comprehensive Medical, Dental, and Vision Insurance (including a plan option with $0 in-network mental health visits)
• Access to Mental Health and Work/Life Resources including Online Therapy, Gender Affirmation Support Services, and Employee Assistance Program (EAP)
• Voluntary Life Insurance
• Health and Commuter Tax-Advantaged Accounts
• 401(k) Retirement Savings Plan
• Paid Time Off, Paid Safe & Sick Leave, and Paid Parental Leave
• Paid Sabbatical After 4 Years of Service
• Exclusive Employee Discounts on Piercings and Jewelry (we’ve got your friends and family covered too!)
• Access to PerkSpot and additional benefits such as pet insurance, discounted tickets, personal finance coaching, healthy rewards, and more!

Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity, inclusion, and equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate. If you require an accommodation for the application process, please fill out this form.

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 

Click here for the Studs Privacy Notice for California Applicants.