What are the responsibilities and job description for the Studio Coordinator position at Studio Volare?
Studio Volare is looking for a friendly, outgoing, and enthusiastic individual to join our Studio Coordinator team. As a Studio Coordinator, you’ll be responsible for maintaining the studio and ensuring exceptional client experiences. Studio Coordinators are the backbone of our studio experience, representing the Studio Volare brand and culture. This is a part-time position.
Roles and Responsibilities
- Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations, and levels of satisfaction; and responding to client requests and concerns promptly and effectively.
- Maintaining knowledge for all studio retail operations, including memberships, class packages, beverages/towels, and promotions.
- Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, membership and package purchases, and other general account needs as requested.
- Work as a cohesive team in daily operations, including keeping the studio meticulously clean while providing a superior experience to our clients, and other tasks or projects as needed.
- Quickly addressing any maintenance or equipment issues that are visible to clients.
- Identify prospects and alert instructors about client milestones and other targeted clients.
- Maintain a positive attitude and take initiative.
Qualifications
- This is a part-time hourly position.
- Ability to lift up to 30 pounds and walk through all areas of the studio.
- Ability to work a flexible schedule that meets the needs of the business, with at least 3 days of availability per week. All employees are expected to be able to work peak holiday shifts.
Skills and Experience
- Excellent interpersonal and communication skills.
- Outstanding customer service skills.
- Strong organizational skills.
- Careful attention to detail.
- Must be willing to initiate tasks and perform duties without direction.
- Ability to stand for long durations of time.
- Some sales experience preferred.
- Passion for fitness and wellness.
Benefits
- Take class for free!
- Work in a fun and exciting team better described as a family, with frequent community outings!