STUDENT - Phonathon Development Officer

Qualifications

• Currently enrolled as a student at Ithaca College 
• Familiarity with Ithaca College campus, activities, and history
• Interest in helping Ithaca College
• Ability to speak English clearly and communicate effectively by telephone 
• Courteous and engaging personality
• Able to present information concisely and persuasively
• Able to follow directions and accurately record data/details 
• Good time-management skills

Responsibilities

• Inform Ithaca College alumni and parents about campus events, news, enhancements, and initiatives (Calling, Texting & Emailing).
• Professionally communicate Ithaca’s mission and priorities
• Maintain and update information and records 
• Ask alumni and parents to make a gift to support the College by credit card, pledge, or check
• Accept constructive feedback and coaching from Phonathon student managers, supervisors, call monitors, as well as IC Annual Fund staff. This is to help improve phoning skills and enhance results.
• Meet Phonathon performance standards
• Display a professional and positive attitude
• Manage schoolwork load and job hours
• Uphold Phonathon employment and confidentiality agreements

Schedule/Hours

• Work two shifts per week.
  • Shift times:
    o    Monday evening, 6:00 p.m. - 9:00 p.m.
    o    Tuesday evening, 6:00 p.m. - 9:00 p.m.
    o    Wednesday evening, 6:00 p.m. - 9:00 p.m.
    o    Thursday evening, 6:00 p.m. - 9:00 p.m.
• Attend and participate in monthly Phonathon staff meetings and or help with events.
• Work a couple of Midnight Madness shifts from 9:00 p.m. to Midnight.

Experience You’ll Gain:

1. Professional experience
2. Confidence
3. Knowledge of Ithaca College
4. Better understanding of Philanthropy/Giving Back
5. Develop transferable skills:
   • Verbal Communication
   • Leadership
   • Collaboration and teamwork
   • Time management
   • Money management
   • Customer Service Skills
   • Ability to negotiate.
   • Ease/comfort meeting/talking to new people.
6. Networking Opportunities

Pay Rate: $16.00

Supervisor: Kelly Dukerich

Salary : $16