What are the responsibilities and job description for the STUDENT-Phonathon Development Officer position at Student?
Ithaca College Annual Fund is looking for Student Callers for its Phonathon Program.
Qualifications
- Currently enrolled as a student at Ithaca College
- Familiarity with Ithaca College campus, activities, and history
- Interest in helping Ithaca College
- Ability to speak English clearly and communicate effectively by telephone
- Courteous and engaging personality
- Able to present information concisely and persuasively
- Able to follow directions and accurately record data/details
- Good time-management skills
Responsibilities
- Inform Ithaca College alumni and parents about campus events, news, enhancements, and initiatives (Calling, Texting & Emailing).
- Professionally communicate Ithaca’s mission and priorities
- Maintain and update information and records
- Ask alumni and parents to make a gift to support the College by credit card, pledge, or check
- Accept constructive feedback and coaching from Phonathon student managers, supervisors, call monitors, as well as IC Annual Fund staff. This is to help improve phoning skills and enhance results.
- Meet Phonathon performance standards
- Display a professional and positive attitude
- Manage schoolwork load and job hours
- Uphold Phonathon employment and confidentiality agreements
Schedule/Hours
- Work two shifts per week.
- Shift times:
o Monday evening, 6:00 p.m. - 9:00 p.m.
o Tuesday evening, 6:00 p.m. - 9:00 p.m.
o Wednesday evening, 6:00 p.m. - 9:00 p.m.
o Thursday evening, 6:00 p.m. - 9:00 p.m.
- Shift times:
Experience You’ll Gain:
- Professional experience
- Confidence
- Knowledge of Ithaca College
- Better understanding of Philanthropy/Giving Back
- Develop transferable skills:
- Verbal Communication
- Leadership
- Collaboration and teamwork
- Time management
- Money management
- Customer Service Skills
- Ability to negotiate.
- Ease/comfort meeting/talking to new people.
- Networking Opportunities
Hourly Rate: $16.00
Supervisor: Kelly Dukerich
Salary : $16