What are the responsibilities and job description for the Commercial Debt Collector position at Stuart-Lippman and Associates, Inc.?
Stuart-Lippman and Associates, Inc., founded in 1982, is a certified collection agency specializing in nationwide collection, investigation, and litigation services. We cater to industries such as insurance, surety, premium finance, leasing, structured finance, and commercial debt. As one of the few SSAE18 SOC II certified commercial collection agencies, we are committed to providing exceptional data security, compliance, privacy, and recovery solutions. Our commitment to excellence and innovative recovery strategies sets us apart, securing partnerships with industry-leading clients. We are active members of several prominent industry associations, underscoring our reputation and expertise in the field.
This is a full-time, on-site position, based in Tucson, AZ, for a Commercial Debt Collector. The role involves managing a portfolio of accounts to recover overdue payments, negotiating payment arrangements with clients, and resolving outstanding balances in accordance with company policies and compliance standards. Daily tasks will include reviewing accounts for collection actions, maintaining detailed records of correspondence and payment activity, and using computer systems for communication and data management. The candidate will collaborate closely with team members and management to meet performance goals and contribute to the success of the organization.
- Strong skills in Debt Collection and Cash Collection processes, with a focus on achieving recovery targets
- Proficient Communication abilities, including negotiation, active listening, and customer service skills
- Basic to advanced Computer Literacy, with familiarity in using collection software and office applications
- Knowledge of Finance principles and practices relevant to collections and recovery
- Strong organizational skills, attention to detail, and ability to work both independently and collaboratively
- High school diploma or equivalent (additional education in finance, business, or related fields is a plus)
- Previous experience in a collections or related role is preferred
- Commitment to compliance, ethics, and delivering professional service