Patient Care Coordinator

Job Overview
Join our dynamic healthcare team as a Patient Care Coordinator, where your energy and dedication will directly enhance patient experiences and streamline clinic operations. In this vital role, you will serve as the primary point of contact for patients, guiding them through their healthcare journey with professionalism and compassion. Your proactive approach will ensure efficient scheduling, accurate documentation, and seamless communication between patients and medical staff. This position offers an exciting opportunity to make a meaningful difference in patient care while working in a supportive, fast-paced environment committed to excellence.

Responsibilities

• Greet patients warmly and assist them with check-in procedures, ensuring a positive first impression.
• Schedule appointments efficiently, managing calendars for multiple providers to optimize clinic flow.
• Verify patient information, insurance details, and update medical records accurately using electronic health record systems.
• Communicate clearly with patients regarding pre-visit instructions, appointment details, and follow-up care.
• Support medical staff by preparing patient charts, collecting medical histories, and handling administrative tasks.
• Answer phone calls promptly, address patient inquiries, and direct calls to appropriate team members.
• Maintain confidentiality of patient information in accordance with privacy regulations and clinic policies.

Qualifications

• Prior experience working in a medical or dental office setting is highly preferred.
• Strong knowledge of dental terminology and procedures to facilitate effective communication.
• A plus if you can work as dental assistant as well.
• Proven ability to provide excellent administrative support within a busy office environment.
• Familiarity with Dentrix office software, and scheduling systems.
• Excellent organizational skills with attention to detail and accuracy in documentation.
• Ability to handle sensitive information discreetly while maintaining a professional demeanor.
• Experience in dental office environments is a plus but not required. This role is an excellent fit for motivated individuals eager to contribute to compassionate patient care while developing their skills in the healthcare industry. We value energetic team players who thrive on making a positive impact every day!

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 36 – 38 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Work Location: In person

Salary : $15 - $18