What are the responsibilities and job description for the E-Commerce Market Manager position at Strong Spas?
Overview
Strong Spas is seeking a dynamic and strategic E-Commerce Manager to oversee all aspects of our online sales channels. This role is responsible for managing e-commerce platforms, optimizing product performance, expanding into new markets, and ensuring a consistent and compelling brand presence across all digital marketplaces.
The ideal candidate has a proven track record in managing online retail operations, strong analytical skills, and a deep understanding of marketplace dynamics, SEO, PPC, and fulfillment strategies.
Key Responsibilities
Education & Experience:
Be part of a growing, innovative company at the forefront of luxury spa manufacturing. You’ll have the opportunity to shape our e-commerce strategy, work with leading retail partners, and make a direct impact on our growth and success.
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Strong Spas is seeking a dynamic and strategic E-Commerce Manager to oversee all aspects of our online sales channels. This role is responsible for managing e-commerce platforms, optimizing product performance, expanding into new markets, and ensuring a consistent and compelling brand presence across all digital marketplaces.
The ideal candidate has a proven track record in managing online retail operations, strong analytical skills, and a deep understanding of marketplace dynamics, SEO, PPC, and fulfillment strategies.
Key Responsibilities
- Oversee and optimize Strong Spas’ presence on major online marketplaces such as Wayfair, Sam’s Club, Costco, and others as needed.
- Lead and manage the E-Commerce team, providing clear direction and support.
- Ensure product listings are aligned with market trends and customer demands.
- Develop and deliver regular reports on marketplace performance and KPIs.
- Identify and pursue opportunities to expand into new territories and retail accounts.
- Drive improvements in online sales, ROI, product ratings, and customer satisfaction.
- Monitor and respond to marketplace alerts and proactively optimize SKU performance.
- Analyze industry trends, competitor activity, pricing, and promotional offers.
- Execute effective SEO strategies, PPC campaigns, and A/B testing to maximize visibility and conversion.
- Maintain brand registry and ensure compliance across all online channels.
- Collaborate cross-functionally with marketing, product, and operations teams to ensure consistent brand messaging and seamless customer experience.
- Manage vendor relationships and work closely with partners to enhance product offerings and execution.
Education & Experience:
- Bachelor’s degree in Business Administration, Marketing, E-Commerce, or related field.
- Minimum 5 years of experience in online retail and e-commerce management.
- At least 2 years of experience managing online marketplaces (e.g., Wayfair, Amazon, Costco, etc.).
- Proficiency in Microsoft Office Suite and Google Workspace.
- Experience with 3rd-party e-commerce tools and platforms.
- Skilled in analyzing large datasets using Excel or similar tools.
- Strong understanding of PPC, SEO, dropshipping, and fulfillment strategies.
- Detail-oriented and results-driven with a proactive mindset.
- Highly adaptable in a fast-paced, evolving environment.
- Strong organizational and time management skills.
- Professional, timely communication with internal and external stakeholders.
- Experience working with vendors on product development and iteration.
Be part of a growing, innovative company at the forefront of luxury spa manufacturing. You’ll have the opportunity to shape our e-commerce strategy, work with leading retail partners, and make a direct impact on our growth and success.
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