What are the responsibilities and job description for the Business Development Coordinator position at Strong's Marine?
Are you passionate about customer service and eager to join a growing team in the boating and yachting industry? Strong’s Marine is looking for a talented Business Development Coordinator (BDC) to support our sales team and deliver exceptional experiences for our customers.
As a BDC Coordinator, you'll play a critical role in managing and distributing sales leads for new and pre-owned boats and yachts, as well as coordinating communication between customers and the dealership. This position offers an exciting opportunity to work in a dynamic, fast-paced environment and contribute to the success of our sales department.
Key Responsibilities
Customer Engagement & Lead Management
- Handle inbound sales inquiries via phone, email, and text, responding quickly and professionally.
- Make outbound calls to follow up on customer inquiries, generating quality sales opportunities.
- Schedule and confirm appointments with the sales team to ensure a seamless customer experience.
- Deliver exceptional product knowledge and direct customers to appropriate dealership resources.
CRM & Sales Support
- Use CRM tools daily to track customer interactions, manage sales leads, and document follow-ups.
- Assist in maintaining accurate records, ensuring that all sales opportunities are documented thoroughly.
- Support the sales team with tools and resources to help close deals.
Market Research & Business Growth
- Conduct lead generation and market research to identify new clients and business opportunities.
- Analyze competitors and stay updated on industry trends to refine business development strategies.
- Assist in the preparation of proposals, presentations, and marketing materials to attract new clients.
Event Coordination & Networking
- Organize and participate in boat shows, trade events, and webinars to promote Strong’s Marine and build brand awareness.
- Foster and maintain strong relationships with potential and existing customers.
Team Collaboration
- Work closely with the BDC team, sales personnel, and management to achieve sales goals.
- Actively participate in team meetings, training sessions, and process improvement initiatives.
Qualifications
We’re looking for someone who:
- Has excellent communication, organizational, and interpersonal skills.
- Is customer-focused, empathetic, and able to build trust through outstanding service.
- Works well in a fast-paced, results-driven environment with a strong work ethic.
- Is tech-savvy, with experience using CRM software, Microsoft Office, and Google Suite.
- Has strong phone and email etiquette, as well as the ability to multitask effectively.
- Thrives in a team environment and is open to feedback for continuous improvement.
Requirements
- High school diploma or equivalent (GED).
- Proven ability to write professional correspondence and deliver compelling presentations.
- A clean driving record and valid driver’s license.
- Availability to work a full-time schedule, including one weekend day and holidays as needed.
Why Strong’s Marine?
At Strong’s Marine, we’re more than a dealership—we’re a family. As a leader in the marine industry, we offer:
✔️ A supportive, team-oriented environment.
✔️ Opportunities for growth and professional development.
✔️ The chance to help customers make their boating dreams a reality.
Salary & Benefits
- Competitive salary: $40,000 - $50,000 per year
- Full-time position with growth opportunities
- Medical, dental and vision plans
- A generous 401k employer match
- Profit sharing
- Paid vacations, holidays, and sick time
- Training & ongoing development
- Dynamic team environment
- Use of rental boats
- Discounts to our restaurant
- Discounted marine services
Join Strong’s Marine today and be part of a team that helps customers make their boating dreams a reality! Apply now to become a key player in our Business Development Center and take your career to the next level.
Salary : $40,000 - $50,000