Agency Operations Manager / Project Manager

About Strive Marketing

Strive Marketing helps local businesses grow by generating real leads through smart digital marketing strategies. Our services include SEO, Google Ads (PPC), website design, and content marketing. We are currently in a high-growth phase and moving toward the next level of agency maturity.

We take pride in our collaborative, energetic, and growth-focused culture. Our agency feels like a family—where every team member is supported, valued, and encouraged to develop their skills.

IMPORTANT NOTE: Job applicants must currently live in or near the Greater Sacramento, California area. We are not interested in out-of-state or fully remote applicants.

The Role

We are looking for a Systems-Focused Operations & Project Manager to serve as the "Air Traffic Controller" of our team.

You will sit at the intersection of our Account Management team and our Department Leads (SEO, PPC, Web, and Content). Your mission is to ensure that while our creative and technical teams are doing great work, the business side of the marketing campaigns runs like a well-oiled machine.

Phase 1 (The Foundation): Your immediate priority will be owning and refining our ClickUp environment. You will work with department heads to build robust task templates, standardized workflows, and clear SOPs. Phase 2 (The Evolution): Once our systems are rock-solid, you will help us integrate AI into operations—building custom GPTs that leverage our new SOPs to help the team work faster.

What You’ll Do (Responsibilities)

• Central Project Management: Act as the bridge between the Client/Account Managers and the execution teams. You ensure that when a new campaign starts, the work flows seamlessly to the right specialists with clear deadlines.
• System Architecture (ClickUp): Own our project management tool (ClickUp). You will build and optimize task templates, automations, and dashboards to ensure nothing falls through the cracks.
• Process Documentation (SOPs): Identify bottlenecks in our delivery process. If a handoff between SEO and Web is clunky, you fix it and document the new Standard Operating Procedure (SOP).
• Resource Planning: Monitor team bandwidth. If the Web Department is overloaded, you spot it before a deadline is missed and help re-prioritize.
• Future-Proofing with AI: As you solidify our processes, you will identify opportunities to create internal AI tools (like custom GPTs) that align with the systems you’ve built.
• Quality & Consistency: Ensure that all deliverables meet our standards before they reach the final review stage.

What We’re Looking For

• The "Finisher": You are high follow-through. You love checking boxes, clearing notifications, and closing loops.
• System Thinker: You don't just solve a problem; you build a system so the problem doesn't happen again. You understand that AI is useless without a good process behind it.
• Marketing Fluency: Whether you gained it at an agency or in-house, you understand digital marketing. You know the difference between an SEO audit and a PPC campaign, and you understand the dependencies between them.
• AI Affinity: You are comfortable with technology and excited about the potential of AI to improve operations down the road.
• Emotionally Intelligent: You can firmly hold a deadline with a creative team member while maintaining a positive, supportive relationship.
• High Capacity: You are comfortable managing multiple projects and timelines simultaneously without getting overwhelmed.

Requirements

• 3 Years of Experience in Operations, Project Management, or Marketing Management.
• Environment: Experience working in a Digital Marketing Agency is preferred, but we happily accept candidates with strong In-House Marketing experience (e.g., you managed the marketing operations for a single company).
• Deep familiarity with ClickUp (or similar enterprise PM software like Asana, Monday, etc.).
• Experience managing cross-functional workflows (e.g., coordinating a web developer and a copywriter for a single project).
• Strong written and verbal communication skills.
• Bonus: Experience creating or using Standard Operating Procedures (SOPs).

Why You’ll Love Working Here

• Competitive Salary: $65,000 – $85,000 annually (Based on experience).
• Paid Medical, Dental, and Vision Insurance.
• Hybrid Schedule: Enjoy the collaboration of the office (Tue–Thu) and the focus time of home (Mon & Fri).
• Paid Holidays & PTO.
• Real Impact: You will be working directly with the Founders and playing a key role in shaping the future of the company.
• Culture: We are a team that celebrates wins, supports each other during challenges, and values work-life balance.

How to Apply

Please submit your resume and a brief cover letter. In your cover letter, please answer this question: "What is the biggest operational bottleneck you fixed in your last role, and how did you fix it?"

Strive Marketing is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Application Question(s):

• Please share one specific operational bottleneck (inefficiency) you identified in a previous role. How did you fix it, and what was the result?
• Describe a specific time you managed a project that involved multiple departments (e.g., Web, SEO, and Content). How did you track progress, and what did you do when one team fell behind schedule?
• Which project management tools are you an expert in? Please describe the most complex automation, template, or workflow you have personally built.
• Do you currently reside in the Greater Sacramento area and are you able to commute to our office Tuesday through Thursday?

Work Location: Hybrid remote in Sacramento, CA 95834

Salary : $65,000 - $80,000