Client Account Representative

Company Description

SkillBridge Academy is a professional training and talent-development organization dedicated to shaping the next generation of leaders. We specialize in equipping individuals with the skills, mindset, and strategic vision needed to excel in today’s competitive workforce. Our programs focus on personal growth, business performance, communication, and leadership excellence. At SkillBridge Academy, we believe talent is created through discipline, support, and continuous development — and we are committed to providing an environment where future leaders can thrive.

Job Description

We are looking for a detail-oriented Client Account Representative to build strong client relationships, manage ongoing accounts, and support daily operational needs. This role is ideal for someone who enjoys problem-solving, communicating with clients, and contributing to high-quality service delivery. You will serve as a key point of contact for assigned accounts, ensuring a professional and seamless experience.

Responsibilities

• Maintain ongoing communication with assigned client accounts to ensure satisfaction and consistency.
• Support clients by providing updates, resolving inquiries, and coordinating solutions.
• Assist in preparing documentation, reports, and account-related materials.
• Collaborate with internal teams to align on client needs and process improvements.
• Monitor account progress and identify opportunities to enhance client engagement.
• Ensure accurate record-keeping and timely follow-up on all client interactions.
  
  

Qualifications

• Strong organizational and communication skills.
• Ability to manage multiple tasks while maintaining attention to detail.
• Professional demeanor and ability to build trustworthy client relationships.
• Problem-solving mindset with a proactive approach to client support.
• Basic computer proficiency and comfort working with internal systems.
• Strong interpersonal skills and comfort working in a team-driven environment.
  
  

Additional Information

• Competitive salary: $58,000 – $61,000 annually.
• Growth opportunities within a fast-expanding organization.
• Skill-building and professional development support.
• Collaborative and supportive team environment.
• Stable, full-time role with long-term career potential.