What are the responsibilities and job description for the Office Hospitality Associate position at Striden?
Office Hospitality Associate
Location: New York, NY 10036
Compensation: $21 - $22 per hour
Classification: Full-Time
Striden helps guide customers on the road ahead. Our
philosophy is simple: we strive to exceed expectations for our customers and our employees.
Summary
Dedicated and customer-focused individual who will provide exceptional customer service to both internal and external clients, supporting various office services and ensuring the smooth operation of daily activities. This role involves a diverse range of tasks, from reception and mail center
operations to conference room support and office moves.
Responsibilities:
- Provide exceptional customer service to internal and external clients.
- Support office services with daily duties such as reception, copy/print production, mail center operations, conference room support, and kitchen/pantry hospitality
- Ability to understand customer goals and initiatives as well as anticipate needs
- Assist with mail/package sort and delivery to recipients. Shipping and receiving duties
- Support office moves via packing and moving of furniture and boxes
- Assist with the fulfillment of copy/print request needs
- Backfill coworkers during lunches, breaks, scheduled and unscheduled absences
- Offer suggestions for process improvements to the operation’s procedures during account coverage
- Assist with office supply and copier consumables (toner, staples, etc.) management
- Perform daily inspection and touch point service of copier equipment
- Manage conference room setups and breakdowns, including arranging chairs, easels, and other event-related materials.
- Assist with maintaining conference space
Benefits:
All benefits start on day one of employment.
- Dental, vision, health, life insurance
- Flexible spending account
- Health savings account
- Paid time off
- Parental leave
- Referral program
Required Qualifications:
- High school diploma or GED
Preferred Qualifications:
- College Degree preferred
- Excellent customer service skills
- Proficient in Microsoft Office 365 (Excel, Word, Outlook)
- Ability to understand customer concerns and anticipate customer needs
- Written and oral Communication skills
Physical Requirements
- Ability to occasionally lift and move items up to 50 lbs., with or without reasonable accommodation.
At Striden, we believe in celebrating diversity and providing a work environment where we are always treated with dignity and respect. An environment where teamwork and employee participation promote the representation of all groups and employee perspectives is important to us. We are committed to creating such an environment because it brings out the full potential in each of us, which in turn contributes directly to our success
Salary : $21 - $22