What are the responsibilities and job description for the SURGERY SCHEDULING COORDINATOR position at StrideCare?
Description
Job Summary: Front Desk Associate / Pre-Op Coordinator supports the daily operations of the OBL/ASC by checking in surgical patients, verifying patient information, maintaining accurate documentation, preparing and scanning charts, and coordinating required pre-operative records and lab work. This role works closely with physicians, nursing staff, anesthesia, OR staff, and the chart nurse to ensure patients are properly prepared for their procedures and that all necessary documentation is complete and accurate.
Supervisory Responsibilities: N/A
Essential Duties / Responsibilities
If you are interested in this position, please complete our Culture Index Survey as part of the application process.
Step 1: Complete the Culture Index Survey: Culture Index
Step 2: Submit your application for this position.
Notice of AI Use in Job Application Review
As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.
Job Summary: Front Desk Associate / Pre-Op Coordinator supports the daily operations of the OBL/ASC by checking in surgical patients, verifying patient information, maintaining accurate documentation, preparing and scanning charts, and coordinating required pre-operative records and lab work. This role works closely with physicians, nursing staff, anesthesia, OR staff, and the chart nurse to ensure patients are properly prepared for their procedures and that all necessary documentation is complete and accurate.
Supervisory Responsibilities: N/A
Essential Duties / Responsibilities
- Check in all surgical patients.
- For surgical patients, verify the patient's name and date of birth and obtain contact information for their designated driver.
- Schedule testing and office appointments for patients calling in. For appointments scheduled within 48 hours, notify the Eligibility Team and Home Office by email.
- Review operative notes for accuracy, including the patient's name and date of birth. If corrections are needed, create a label with the correct information before scanning.
- Fax operative notes to all physicians copied on the report, as well as any dialysis centers involved in the patient's care.
- Prepare labels and wristbands for upcoming procedures.
- Assemble and label charts for upcoming procedures, including the OBL/ASC packet and posting sheet.
- Distribute daily schedules to nursing staff, anesthesia, OR technicians, and physicians.
- Provide OR staff with a copy of each posting sheet and the daily schedule at least one week prior to the procedure date.
- Obtain completed lab work required prior to procedure.
- Bring abnormal findings, missing information, or other concerns to the attention of the chart nurse.
- Scan all pre-operative lab documentation into EHR.
- Obtain any additional medical records requested by the chart nurse.
- Perform other duties as assigned.
- Strong organizational, multitasking, and communication skills.
- Ability to work collaboratively with patients and clinical staff.
- High School Diploma or equivalent. Experience in medical office preferred.
- StrideCare is an Equal Opportunity Employer and is committed to diversity and inclusion in our workforce. We encourage applications from candidates of all backgrounds and experiences.
- Ability to sit for extended periods while working at a computer.
- Manual dexterity required for operating office equipment (e.g., computers, phones, fax machines).
- Ability to lift and carry up to 20 pounds occasionally.
- Visual acuity is required to perform tasks involving computer screens and paper documents.
- Ability to move around the office to access files, office machinery, and other equipment.
If you are interested in this position, please complete our Culture Index Survey as part of the application process.
Step 1: Complete the Culture Index Survey: Culture Index
Step 2: Submit your application for this position.
Notice of AI Use in Job Application Review
As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.