What are the responsibilities and job description for the OFFICE MANAGER position at StrideCare?
Description
Job Summary: The Office Manager is responsible for supporting operational, departmental, and organizational objectives through role-specific responsibilities, collaboration, workflow management, communication, compliance, and service excellence aligned with the needs of the organization.
Supervisory Responsibilities: Provides oversight, guidance, and workflow support to assigned staff and operations.
Essential Duties / Responsibilities:
Collaborate with leadership, staff, providers, and operational departments.
Maintain compliance with organizational policies and regulatory standards.
Support workflow coordination, operational efficiency, and communication.
Maintain documentation, reporting, and recordkeeping responsibilities.
Assist with departmental projects, initiatives, and process improvements.
Support positive service experiences and operational consistency.
Perform additional duties and responsibilities as assigned.
Analyze performance data to identify trends and improvement opportunities.
Collaborate with cross-functional teams to understand business needs, gather requirements, and deliver actionable insights.
Maintain a working understanding of business functions and process flows to effectively support improvement efforts.
Provide support during workshops by preparing materials, guiding discussions, capturing outcomes, and preparing follow-up documentation for leadership.
Gather and organize materials, documentation, and data required to support project objectives and process evaluations.
Capture meeting inputs, decisions, action items, issues, and questions to support follow-up and project tracking.
Coordinate meeting logistics, scheduling, and materials when needed to ensure successful collaboration.
Other duties as assigned.
Required Skills / Abilities:
Strong communication and interpersonal skills.
Ability to prioritize responsibilities and meet deadlines.
Strong organizational and problem-solving abilities.
Professionalism and attention to detail.
Proficiency with Microsoft Office and applicable systems.
Possess a strong work ethic and a high level of professionalism.
A team player who handles multiple projects simultaneously in a fast paced environment.
Education and Experience:
Relevant experience preferred depending on role requirements.
Associate or Bachelor's degree preferred when applicable.
Ability to work effectively in fast-paced environments.
Physical Requirements:
Ability to sit for extended periods while working at a computer.
Manual dexterity required for operating office equipment (e.g., computers, phones, fax machines).
Ability to lift and carry up to 20 pounds occasionally.
*StrideCare is an Equal Opportunity Employer and is committed to diversity and inclusion in our workforce. We encourage applications from candidates of all backgrounds and experiences.
Requirements
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Step 1: Complete the Culture Index Survey: Culture Index
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