What are the responsibilities and job description for the Automotive Assistant General Manager position at Stress-Free?
Company Description
Stress-Free is a forward-thinking automotive services company that focuses on creating a unified national automotive brand. By acquiring and modernizing local automotive service shops, the company transforms outdated service centers into tech-enabled and professionally managed facilities. Stress-Free is committed to meeting the needs of the next generation of vehicles while delivering exceptional customer experiences. The company combines cutting-edge technology and efficient management practices to revolutionize the automotive service industry.
Role Description
This is a full-time, on-site role for an Automotive Assistant or General Manager positions based in Silicon Valley. The Assistant/General Manager will oversee daily operations, ensure exceptional customer service standards are met, and support staff in achieving performance goals. Responsibilities include managing team performance, coordinating schedules, optimizing operational efficiency, ensuring compliance with safety and company standards, and assisting in implementing process improvements. The chosen candidate will collaborate with upper management to support strategic objectives and promote a positive workplace culture.
Qualifications
- Proven leadership and team management skills to supervise and motivate employees.
- Experience in operational management, including scheduling, coordination, and process improvements.
- Proficiency in customer service with a focus on maintaining high satisfaction levels.
- Knowledge of automotive services and industry standards is a plus.
- Ability to analyze and optimize business performance metrics.
- Strong communication, organizational, and problem-solving skills.
- Capable of fostering a positive and professional work environment.
- Bachelor’s degree in Business Administration or relevant field is preferred.