Client Intake Specialist and Front Desk Coordinator

Streeter Law Firm is a small, busy estate planning, probate, and business law firm looking for an organized, responsive Client Intake & Front Desk Coordinator. You'll be the first voice and first reply our clients, leads, and referral partners get from us — returning calls, booking consultations, and making sure nothing sits unanswered. No legal background required; what matters most is that you're quick, warm on the phone, and good at juggling a busy inbox and calendar without dropping things.

What You'll Do

• Answer and return every call and voicemail the same day — ideally within the hour
• Book new leads into consultations on our calendar in real time
• Check email and our call-answering service throughout the day and respond to clients, prospective clients, and referral partners (financial advisors, other attorneys, care facilities) promptly
• Confirm, reschedule, and remind clients of upcoming appointments and signings
• Keep referral partners in the loop so those relationships stay warm
• Greet clients warmly when they come into the office and keep the front desk running smoothly
• Flag anything that needs the attorney's direct attention, and draft routine replies for her review
• Maintain the firm's calendar and help coordinate signing schedules

What We're Looking For

• Reliable, fast, and comfortable on the phone — you make people feel heard, even when you're busy
• Bilingual in Spanish and English strongly preferred — many of our clients and referral partners communicate in both
• Can juggle calls, email, and a calendar at once without letting things slip
• Strong attention to detail and good writing
• Comfortable with computers, email, and basic scheduling software (we'll train you on our specific tools)
• Organized and able to prioritize on the fly
• Comfortable with Microsoft Office (Word, Excel, Outlook) and general office systems; accurate typing and data entry

Legal, medical, hospitality, or sales/appointment-setting experience is a plus but not required — we're hiring for responsiveness and follow-through first. There's room to grow into more of the practice over time if that interests you.

Details

• Pay: $18–$22/hour, depending on experience
• Schedule: Full-time, in-office
• Start: Immediate opening
• The first 30 days are a working trial period for both of us to confirm it's a good fit

How to Apply

Send a resume and a short note about why you'd be a good fit to jessica@streeterlawfirmnm.com.

Pay: $18.00 - $22.00 per hour

Expected hours: 40.0 per week

Ability to Commute:

• Las Cruces, NM 88005 (Required)

Work Location: In person

Salary : $18 - $22