Awake Overnight Cold Weather Shelter Monitor

AWAKE OVERNIGHT SHELTER STAFF

Street Reach of Johnston County NC | White Flag Emergency Shelter

Employment Type

Temporary, seasonal, on-call; non-exempt

Hourly Rate

$12.50 per hour

Location

Smithfield, NC

Season

November 24, 2026 - March 31, 2027 (may begin November 1 if severe cold requires)

Typical Shift

Approximately 9:00 PM - 7:00 AM

Positions Available Two: one up to 30 hours/week; one up to 40 hours/week

Schedule Weather-dependent; no guaranteed days or hours

Benefits None (temporary seasonal position)

Reports To Shelter Director / Street Reach management

Important: The White Flag Emergency Shelter opens only when established cold-weather triggers are met. There is no minimum number of hours, and actual workdays and hours are not guaranteed.

Position Summary

Street Reach of Johnston County NC is seeking dependable, calm, and compassionate individuals to serve as Awake Overnight Shelter Staff at our White Flag Emergency Shelter. This position helps maintain a safe, secure, and respectful environment for adults experiencing homelessness during periods of dangerous cold weather. Staff must remain awake, alert, and actively monitoring the shelter for the entire shift. Learn more about the White Flag Emergency Shelter at www.streetreachjc.org/white-flag-shelter.

Primary Responsibilities

• Remain awake and alert throughout the entire overnight shift; conduct regular safety rounds, fire watch, and restroom safety checks.
• Uphold shelter guidelines, safety procedures, and healthy boundaries fairly, consistently, and with compassion.
• Respond to emergencies, contact emergency services when necessary, and provide calm crisis intervention and de-escalation.
• Serve as the primary overnight point of contact and assist participants with basic needs and questions while treating everyone with dignity and respect.
• Complete required shift reports, participant logs, incident reports, and other documentation; protect participant information and maintain strict confidentiality.
• Assist with late-arrival intake when applicable, perform light cleaning and basic facility tasks, set up cots, and prepare the facility for morning operations.
• Communicate overnight incidents, concerns, and relevant information to Street Reach management and incoming staff.

Qualifications & Skills

• High school diploma or equivalent required.
• Dependable, professional, and able to remain awake and alert throughout the entire overnight shift.
• Ability to remain calm under pressure, make sound decisions, maintain clear, consistent boundaries, and work independently with limited direct supervision.
• Able to communicate clearly, complete required documentation, and work respectfully with individuals experiencing homelessness or living with mental health conditions, substance use disorders, or other life challenges. Experience in shelters, human services, recovery, peer support, ministry, or working with vulnerable populations is helpful but not required.
• Must be physically able to move throughout the facility, stand and walk as needed, perform basic cleaning and facility tasks, and lift and carry up to 50 pounds.

Training

Street Reach will provide training on shelter operations and emergency procedures, including trauma-informed care, de-escalation, CPR/First Aid, and Narcan administration.

Faith, Conduct, Confidentiality & Boundaries

Street Reach of Johnston County NC is a Christ-centered, faith-based ministry. Employees must be comfortable working within and supporting our Christian ministry environment and mission. Employees are required to follow Street Reach policies and sign required agreements, including the Statement of Faith & Lifestyle Commitments and Confidentiality Agreement. Strict professional boundaries with current and former participants are required at all times. Employees must report to work and remain drug- and alcohol-free, unimpaired, fully alert, and fit for duty throughout the entire shift, and must comply with all Street Reach employment and safety policies.

How to Apply

To apply, email a current resume and cover letter to info@streetreachjc.org. References may be requested from candidates being considered for employment, and Street Reach may contact previous employers as part of the selection process. Candidates should be prepared to discuss overnight availability, including weekends and holidays, during weather activations.

Equal Opportunity Employment: Street Reach of Johnston County NC is an Equal Opportunity Employer committed to providing a safe and respectful environment for staff, volunteers, and the individuals we serve. Employment decisions are made without regard to race, color, national origin, sex, age, disability, genetic information, or veteran status. As a religious organization, Street Reach of Johnston County NC reserves the right to make employment decisions on the basis of religion, consistent with Section 702 of Title VII of the Civil Rights Act of 1964 and other applicable law.

Job Type: Temporary

Pay: $12.50 per hour

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $13