Inside Sales Representative

Stream-Flo is one of the largest privately held companies providing wellheads, gate valves, check valves, and surface safety systems for the worldwide oil and gas industry. Stream-Flo offers employees a competitive salary, profit sharing, and a comprehensive benefits program, as well as the opportunity to work in an entrepreneurial environment characterized by continued career growth and strong business results.

Key position functions include:

• Develop strong rapport with customer representatives, providing follow-up with customers regarding rig/ field requirements.
• Support customer intake phone calls for requests relating to items such as equipment, delivery information, and documentation, with exceptional customer service, providing timely and accurate information that aligns with customer requirements.
• Draft/prepare quotations for review and distribution.
• Ensure sales orders are filed properly, and filing is kept current.
• Promptly handle customer calls relating to complaints, investigate the basis of the complaint, refer problems to appropriate personnel, recommend action to rectify problems, and follow up to ensure resolution internally and with the client.
• Activate Sales Orders and Transfer Orders for loaded project orders and establish Sales Orders when required for direct customer sales.
• Track open orders via a weekly updated production schedule, consult with the factory when necessary, and promptly advise customers of any changes to existing orders.
• Assist with the collection of aged receivables when requested.
• Work with sales representative and branch operations using the Sales and Operations meeting to set local stock levels for critical components and standard systems.
• Report to operations on forecast consumption and back into the sales and operations process, to level load with sister branches.
• Coordinate trade show shipments to include booth, valve displays, literature, etc., and assist at local sales events as requested.
• Assist with Job creation in Salesforce.
• Create a purchase order in SAP.
• Manage shipping and receiving of inventory in SAP.
• Assist with or lead cycle counting activities.
• Operate forklift for loading and offloading trucks.
• Prepare annual customer quote and order folders.
• Additional tasks as assigned

Preferred candidates will possess a combination of the following:

• Minimum of a High School Diploma. A Post-Secondary Diploma or Technical/Engineering certification is an asset.
• Minimum 2 years of experience in an inside/outside sales role, or related industry experience.
• Strong customer service and interpersonal skills, and detail-oriented.
• Superior written and oral communication skills.
• Ability to multitask in a dynamic and fast-paced environment.
• Proficiency with Microsoft applications (MS Word, Excel, and Outlook)
• SAP experience preferred.

We thank all applicants for their interest. However, only those candidates identified for further consideration will be contacted.

Internal Candidates - please apply by logging in to UltiPro.

External Candidates - please apply with the Apply Now button.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.