What are the responsibilities and job description for the Mortgage Loan Processor position at StraussGroup - Executive Search Consultants?
As a Mortgage Loan Processor, your customer service acumen and financial background will allow you to help families purchase high-quality homes in your community. You’ll act as a liaison between the borrower, sales team, and underwriting department to ensure a helpful and friendly home buying experience.
Primary Responsibilities
- Maintain frequent communication while providing exceptional customer service to homebuyers, branch personnel, and the Homebuilding divisions throughout the entire loan process
- Manage multiple loan files
- Collect and record customer information in a timely manner to ensure timely processing of compliant mortgage loan files
- Ensure accuracy and completeness of each loan file processed prior to passing to the closing department
- Set up loan files, manually and on the computer
- Follow up on submitted loans and/or pended loans
- Coordinate closing paperwork and tasks, as required
Qualifications
- Excellent customer service skills
- Strong organization skills, attention to detail, and ability to multitask
- Strong oral and written communication skills
- Ideally, this candidate would have at least 1 year of mortgage experience.