What are the responsibilities and job description for the Business Support Specialist position at Stratus International?
Job Title: Business Support Specialist
Location: Beaverton, OR (In Office)
Job Type: Full-Time
About Stratus International:
Stratus International is a dynamic and growing sales organization in the semiconductor industry. We specialize in providing quality parts to semiconductor manufacturers. As we expand our operations, we are seeking a dedicated and detail-oriented Business Support Specialist to join our team and play a crucial role in supporting our day-to-day operations.
Summary of Position
As a Business Support Specialist at Stratus International, you will support daily business operations by managing order entry, coordinating marketing and sales support activities, and handling a variety of administrative tasks. This role is essential to ensuring accuracy, organization, and efficiency across departments. The ideal candidate is highly organized, proactive, and adaptable, with a strong attention to detail and the ability to prioritize multiple responsibilities. Success in this position requires clear communication skills and the ability to work both independently and collaboratively within a team‑oriented environment.
This description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, or skills required, and additional tasks may be assigned as needed.
Key Responsibilities:
Order Tracking:
- Accurately process and enter customer orders in a timely manner using the FileMaker database.
- Provide customer order confirmations, monitor shipment status, and review inventory levels.
- Collaborate closely with the sales team to verify order details and ensure all customer requirements are met.
- Maintain a thorough understanding of products and customer‑specific pricing to support accurate order processing.
Marketing and Sales Support:
- Assist with content creation and ongoing maintenance of direct and indirect marketing initiatives.
- Maintain the marketing calendar and ensure all schedules, campaigns, and deadlines are current and accurate.
- Organize and maintain CRM data to support efficient and effective marketing deployment and sales follow‑up.
- Collaborate with management to regularly review, update, and maintain company materials, including presentations, documents, and the employee handbook.
- Assist with preparing items for shipment and coordinating pickup schedules as needed.
Communication:
- Communicate clearly and professionally with internal teams, customers, and clients to ensure smooth day‑to‑day operations and prompt resolution of issues.
- Collaborate with the team to gather customer requirements and accurately relay information to clients in a timely manner.
Qualifications:
- Bachelor’s degree in business, marketing, accounting, or a related field preferred.
- Proven experience in a similar role.
- Strong organizational and time-management skills.
- Excellent written and verbal communication skills.
- Proficient in MS Office applications (Word, Excel, PowerPoint).
- Comfortable working within database and CRM environments.
- Ability to multitask and prioritize tasks effectively.
- Attention to detail and a high level of accuracy.
Benefits
- Salary: $50,000 - $60,000 DOE
- Medical, Dental Coverage
- Retirement savings plan.
- Continuing Education
- Dynamic and collaborative work environment.
- Paid Time off
- * Benefit Eligibility is dependent on employment status, and a probation period may apply.
Salary : $50,000 - $60,000