What are the responsibilities and job description for the Lead DevOps Engineer position at Strategic Systems Inc?
Role: Lead DevOps Engineer
Duration: Direct Hire
Location: Remote
The Lead DevOps Engineer will be responsible for growing, contributing and supporting the Infrastructure for all Safeguard Properties platforms and applications. The DevOps Engineer will ensure that all platforms are healthy and reliable and that alerting and monitoring are in place for all systems. The DevOps Engineer will also manage production deployments across all platforms, ensuring deployments are a “non-event.” The DevOps engineer will work closely with other IT team members, including the development team, to troubleshoot and resolve all hardware and software issues in addition to being part of a 24/7 on-call rotation.
Responsibilities and Expectations
- Responsible for the planning, implementation, and growth of the AWS cloud infrastructure.
- Windows OS EC2
- AutoScaleGroup management
- SQL Server on RDS
- EC2 Image Builder
- Hybrid Patch Management with SSM
- Build, release, and manage the configuration of all production AWS systems.
- Stay current with new AWS technology options and vendor products, continually evaluate which ones would be a good fit for the company.
- Terraform
- Design and build infrastructure using code
- Automate infrastructure provisioning and configuration
- Maintain and enhance the existing Terraform codebase
- Develop and implement best practices for infrastructure as code
- IAM Integration - Okta
- Application Integration
- Security policy configuration
- Workflow automation
- Troubleshooting
- Building and maintaining technical relationships with influential technical decision makers.
- Building, working, maintaining production applications in multiple areas of the business pipeline.
- Design, implement, and manage CI/CD pipelines to support rapid development and deployment and work with the Development Teams
- Ensure that SLA for our production and supporting environments is maintained.
- Continually seek opportunities to improve SLA/Uptime and minimize customer impacts.
- Performing administration to include installs, upgrades, configurations, tuning and monitoring of Safeguard applications and third-party platforms.
- Use judgment to develop and clarify expectations, scope, and scale to achieve shared objectives and minimize redundancy.
- Manage several concurrent projects involving multiple stakeholders.
- Provide Proof of Concept and prototyping as needed.
- May be required to work irregular of non-standard hours
- Employees will be expected to attend regular Zoom collaboration throughout the day
- All other duties as assigned.
Competencies
- Adheres to Safeguard’s core values and competencies
- Customer Service = Resolution;
- Team Work
- Integrity
- Adaptability
- Leadership
- Employee Management
- Project Management
Qualifications and Requirements
- 7 years SYSADMIN experience with Windows/Linux/Unix operating systems or cloud platforms: system administration, networking concepts and protocols & programming skills.
- Demonstrated ability to adapt to new technologies and learn quickly.
- Comfortable working in a production environment requiring 24x7 support and being part of an on-call rotation.
- Strong experience with deploying, configuring, scaling, monitoring, and securing AWS EC2, ELB, RDS, S3, ECS, Fargate,EKS, Lambda, and SSM.
- Experience with AWS CloudFormation, Terraform, or similar Infrastructure-as-Code (IaC) platforms, familiarity with IaC principles.
- Experience with Container solutions. Docker, DC/OS, Kubernetes, Tectonic, OpenShift or similar.
- Strong experience using DevOps tooling in the AWS environment including Ansible, GitHub, Jenkins, or similar.
- Develop and maintain CI/CD pipelines in GitHub Actions to automate testing, building, and deployment.
- Experience designing AWS solutions inside the AWS Well-Architected Framework.
- Strong experience monitoring and alerting solutions, and used tools such as CloudWatch, Nagios, Graphite, SolarWinds, PagerDuty, etc.
- Strong experience with web application technology: IIS, Tomcat, Apache, Elasticsearch, NGINX, haproxy, etc.
- Exceptional customer service orientation.
- Ability to deliver high quality documentation paying attention to detail.
- Scripting and automation experience: AWS API, GO, Bash, Python, Shell, PowerShell, Azure REST, or similar.
- Experience with source control tooling, CI/CD tooling, and team management tooling.
- Familiarity with ITIL/ITSM security management concepts and best practices.