What are the responsibilities and job description for the Dispatcher position at Strategic Staffing Solutions?
Dispatcher
Fort Wayne, IN (Local/Onsite)
12 Months W2 contract role with opportunity to convert to perm
Schedule: Rotating shift work is required.
Rotating shift is based on a 14-week rotation as follows:
12hr Night shifts 6pm – 6am
12hr Day shifts 6am – 6pm
8hr Evenings shifts 2pm – 10pm
10hr Day shifts 7am – 5pm
On Call = Varies, but all overtime if needed.
Role Summary:
Responsible for assisting in the safe and reliable operation, dispatching, and restoration of facilities for the Distribution System as assigned.
Essential Job Functions:
- Effectively operate company communication equipment.
- Track crew locations and ongoing work on the distribution system.
- Dispatch service personnel to respond to outage and emergency situations.
- Authorize the energizing and restoration of distribution facilities.
- Maintain accurate outage records.
- Maintain accurate records of abnormal and defective equipment for distribution facilities.
Requirements:
- Rotating shift work required.
- Must maintain a high availability for call-out response.
- Due to call-out responsibility, applicants must live within or be willing to relocate to within 30 minutes of the reporting location.
- Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously.
- Critical decisions must be made affecting reliability and priority of service to customers.
- Failure to issue correct instructions could affect personnel safety, welfare of the general public, equipment damage, loss of revenue and adverse publicity.