Assistant Manager - Staffing Office

Assistant Office Manager – Staffing & Recruiting

Express Employment Professionals | Smithfield, NC

Pay: $20.00–$25.00 per hour (Based on Experience)

Job Type: Full-Time | Monday–Friday

Are You a Leader Who Loves People, Recruiting, and Building Relationships?

Express Employment Professionals in Smithfield, NC is looking for a motivated, energetic, and results-driven Assistant Office Manager to help lead our growing staffing operation.

We are seeking someone who can do more than simply fill job orders. We want a hands-on leader who enjoys building lasting client relationships, recruiting great talent, solving problems, and driving results.

The ideal candidate thrives in a fast-paced environment, takes ownership of challenges, and knows how to balance customer service, recruiting, and daily office operations.

If you are competitive, organized, enjoy working with people, and have a passion for helping businesses succeed, we want to meet you!

Key Responsibilities

Client Relationship Management

• Build and maintain strong relationships with existing business clients.
• Serve as a primary point of contact for assigned staffing accounts.
• Conduct regular client check-ins, site visits, and workforce evaluations.
• Develop relationships with supervisors, HR managers, and key decision-makers.
• Address client concerns, resolve workforce challenges, and ensure outstanding service.
• Identify opportunities to expand business with existing customers.

Recruiting & Staffing Operations

• Recruit, interview, screen, and place qualified candidates in light industrial, manufacturing, logistics, skilled trades, and administrative positions.
• Manage job orders from initial request through successful placement.
• Develop and maintain a strong pipeline of qualified candidates.
• Utilize job boards, social media, referrals, and community partnerships to attract talent.
• Coordinate interviews, onboarding, background checks, and employment documentation.
• Monitor employee attendance, performance, retention, and assignment satisfaction.
• Respond quickly to staffing needs and changing client demands.

Office Leadership & Operations

• Assist the Office Manager with daily operations and overall office performance.
• Help coach, motivate, and support recruiting and staffing team members.
• Ensure client orders are filled accurately and efficiently.
• Monitor recruiting activity, fill rates, employee retention, and customer satisfaction.
• Maintain accurate records in our applicant tracking and staffing systems.
• Support payroll accuracy, timekeeping, compliance, and administrative functions.
• Step into leadership responsibilities when the Office Manager is unavailable.

Business Development & Growth

• Identify additional staffing opportunities within existing client accounts.
• Build relationships with local employers and community organizations.
• Help achieve office goals for revenue, gross mar