Lead Mailing Operator

Description

Position Summary

While working as a Lead Mailing Operator, you will be tasked with fulfilling orders and performing tasks related to preparing customer orders for delivery via USPS. You will work on packing, labeling, stamping, and bundling in preparation for delivery. Additionally, you will also use hands or mail handling machines to stamp, open, sort, and route mail; and address, seal, stamp, fold, stuff, and affix postage to outgoing packages. Furthermore, the Lead Mailing Operator is responsible for setting up and operating all inserters, inkjet printers, and mailing devices according to specification on the job ticket as well as maintaining quality standards of jobs produced by these machines. In this working leadership role, the Lead Mailing Operator will drive the schedule of work for the team and assist in troubleshooting on complex jobs and issues.

Essential Duties and Responsibilities 

• Regular, reliable and punctual attendance
• Drive the scheduled work for department operators, ensuring a full and productive day’s work
• Partner with the Production Director to assess workload and operator competency
• Act as the first line of defense in troubleshooting operator issues
• Participate in the working interview process for prospective production candidates
• Operate mail processing machines such as postage meters, folder-inserters, scanners, and labeling equipment and their corresponding software
• Oversee inkjet quality by inspecting bar codes and address format and making sure that they meet postal regulations 
• Sort and package mail according to USPS requirements
• Package envelopes, label cartons, and stamp or label mailing information on the cartons
• Prepare envelopes with items such as shipping address, return address, label, or stamp(s)
• Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing
• Review production quality and initiate corrective action on poor jobs
• Determine way mail is to be sent, and prepare it for delivery to mail facilities
• Perform all minor maintenance, troubleshooting, and cleaning of machinery as needed
• Ensure accuracy of work being performed to produce the highest quality product for the client
• Troubleshoot and clear any jams or problems in mailing equipment
• Communicate with supervisors, peers, or subordinates to receive or aid
• Communicate with logistics as to when jobs are ready for delivery to the post office
• Enter information into the computer to keep track of jobs and assignments 

Nonessential Duties and Responsibilities 

• Coordinate with other members and assist them where needed 
• Work on job assignments in other departments as needed

Requirements

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

Education and/or Experience

• High school diploma or general education degree (GED) is required.
• Experience with BlueCrest and/or Quadient inserters is helpful.

Language Skills

• Ability to read and interpret important documents, especially work orders, correspondence, and memos 
• Ability to speak effectively with co-workers and managers
• Ability to understand and carry out instructions furnished in written or oral form

Mathematical Skills

• Ability to add and subtract numbers and to multiply and divide with 10's and 100's

Reasoning Ability

• Ability to apply critical thinking and problem-solving skills to situations involving a variety of concrete variables 

Computer Skills

• Performing this job successfully requires an individual to have a basic understanding of computers and data entry

Other Qualifications 

• Must be able to pass a background check 
• Capable of setting up and operating machinery such as those listed above
• The ability to concentrate on a task over a period
• Fine motor skills in grasping, manipulating, or assembling small objects
• Vision abilities required by this job include being able to see clearly at 20 inches or less, distinguish colors, and adjust focus.

Job Competencies 

• Detail-oriented 
• Excellent problem-solving skills at both strategic and functional levels 
• Multitasking
• Excellent interpersonal and communication skills that allow for communication with others
• Time management – the ability to adhere to deadlines 
• Attentive and follow instructions thoroughly 
• Works well in a dynamic environment 
• Committed to company mission and values 

Physical Demands and Work Environment

• While performing the duties of this job, one is regularly required to stand and walk for extended periods of time. Additionally, reaching with hands and arms to manipulate objects are regularly required. Talking and listening are crucial as well. The associate is regularly required to walk, and bend over; and must occasionally lift and /or move up to 50 pounds. Occasionally, the associate is required to climb or balance on a step ladder or similar item to reach boxes or insert paper and should take appropriate safety precautions. 
• While performing the duties of this job, the associate is regularly exposed to moving mechanical parts. Additionally, the noise level in the work environment is loud and usually consists of machinery and presses operating. 

Why Work for Strategic Factory?

Financial stability. Start with a competitive base salary and earn promotions based on positive performance and measurable results.

Massive advancement opportunities. Join a rapidly growing company that’s poised to double in size in the next three years.

Gorgeous work environment. Have you seen our building? Work alongside skilled professionals in our state-of-the-art facility.

Strategic benefits. Our comprehensive package includes health care, 401k, vacation and sick time, paid holidays, and other unique benefit options.

Uber-talented team members. Prepare to be inspired as you work alongside the very best and brightest talent the industry has to offer.

Engaging company culture. We may work hard, but we play hard, too! We host a variety of fun, team building activities throughout the year.

Strategic Factory is an Equal Opportunity Employer

Salary : $25 - $29