What are the responsibilities and job description for the Membership Manager position at Strategic Club Solutions?
The Woman's Athletic Club of Chicago is seeking a Membership Manager to join one of the city's most distinguished private athletic and social clubs. Known for its rich history and deep member loyalty, the WAC offers a relationship-centered environment where genuine engagement and discretion matter more than sales pressure.
The Membership Manager is responsible for membership recruitment, retention, and engagement, reporting to the Director of Membership and Communications. The role oversees the full application process, builds individual relationships with new members throughout their first year, supports the retention committee, coordinates new-member orientations, and maintains accurate records. A key focus in the first year will be learning the Club's membership culture, strengthening the new member onboarding process, and establishing consistent routines that support both relationship quality and administrative accuracy.
This is a visible, relationship-first opportunity for a hospitality or membership professional who values follow-through and building authentic connections within a member-driven organization.
Please do not contact the Club directly; all inquiries and applications should be submitted through Strategic Club Solutions.
For more information, please visit our website. Interested candidates may apply confidentially by submitting their resume to Joyce M. Halama, CCM at Joyce@strategicclubsolutions.com.