What are the responsibilities and job description for the School of Music Coordinator - Front Desk position at Strait Music Company?
School of Music Coordinator
Strait School of Music | Southwest Austin
About the Position
Strait Music Company is seeking a School of Music Coordinator to staff the front desk at the Strait School of Music, located in Southwest Austin (3201 Bee Caves Rd, Austin, TX 78746). This is a full-time position that requires the ability to work until 8pm.
This role is the heartbeat of our music school. As the first point of contact for students, parents, and teachers, the School of Music Attendant sets the tone for every visit. We’re looking for a friendly, detail-oriented, and highly task-driven individual who enjoys working with people and thrives in a fast-paced, service-focused environment.
The ideal candidate is organized, proactive, and energized by helping others. If you love music, enjoy supporting a team, and take pride in keeping things running smoothly, we’d love to meet you.
Key Responsibilities
- Greet students, families, and guests in a warm and professional manner
- Sell, schedule, and manage private music lessons
- Serve as a primary point of communication for students, parents, and instructors
- Maintain accurate records and handle daily administrative tasks with attention to detail
- Support instructors with scheduling needs and general school logistics
- Assist with general upkeep and organization of the school facilities
- Help ensure the front desk and common areas are welcoming, organized, and presentable
- Provide outstanding customer service while managing multiple tasks simultaneously
Requirements
- Experience in retail, hospitality, or another customer-facing role
- Strong organizational skills and attention to detail
- Ability to manage multiple tasks and prioritize effectively
- Friendly, professional, and confident communication skills
- Comfort working with families, children, and instructors
- Reliability and punctuality are essential
Preferred Qualifications
- Interest in music or experience in a music-related environment
- Experience with scheduling, point-of-sale systems, or administrative support
- Ability to remain calm and positive in a busy environment
About Strait Music Company
Founded in 1963, Strait Music Company is Austin’s oldest and largest full-line music store. We offer everything from pianos, band, and orchestral instruments to guitars, drums, amps, effects pedals, and the latest in pro audio and recording technology.
We pride ourselves on our commitment to serving our customers and the Austin music community and on being “a place where customers become friends.”
Strait Music Company is an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity or expression, veteran status, disability, or any other protected status under federal, state, or local law.
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Salary : $19 - $21