What are the responsibilities and job description for the Computer User Support Specialist, Journeyman position at StraCon Services Group, LLC?
StraCon Services Group, LLC is seeking a Computer User Support Specialist, Journeyman in Patuxent River MD . The Computer User Support Specialist, Journeyman will be responsible for but no limited to the following requirements.
Essential Job Duties:
- Manage NALCOMIS Optimized Organizational Maintenance Activity Server and perform Database Administration actions
- Directly support the Aircraft Maintenance Device, Portable Electronic Maintenance Aid, NALCOMIS OOMA and other ALE related systems
- Assist with Data management processes and procedures as related to the NAVAIR ALE Architecture
- Assist with ACAS Scans, STIG checks and implementation, patching, re-imaging, policy writing
- Assist in coordination between Software Support Activity and Support Equipment activities
- Assist in asset delegation and software transition, for new asset requests and tech refreshes
- Monitor and submit for the addition or removal of services
- Assist users with Data management
- Perform system analysis for overall seat health
- Support users in the performing daily functions when issues arise
- Troubleshoot computer hardware and software related issues
- Maintain a working asset inventory
- Establish working relations with management and users
- Work with a community of POC's to find solutions to on-going, current issues impacting users.
Travel Requirements:
- None.
Experience Requirements:
- 3 to 10 years of experience performing duties described in the functional description.
Desired Experience:
- At least 3 years of experience using NALCOMIS OOMA
- Experience in COMNAVAIRFOR Inst 4790.2 series related maintenance processes
- Knowledge of performing monitoring and tuning, upgrades and patching, backup and recovery, as well as troubleshooting and problem resolution
- Experience with NALCOMIS OOMA; Certified as a SA/DBA preferred
- CompTIA Security certification desired.
Education Requirements:
- Bachelor's Degree Preferred.
- AA/AS degree Plus 2 additional years of experience.
- Allowable Substitution:
- Two (2) years additional work experience performing duties described in the functional description of the labor category may be substituted for an Associate’s Degree.
- Allowable Substitution:
Security Requirements:
- U.S. Citizenship required
- Must be able to obtain and maintain a Secret security clearance.
About StraCon:
StraCon is dedicated to supporting our government clients and warfighters by “Enhancing their Operational Capability”. With a proven track record, and an employee focused philosophy, we have developed a culture that believes in the talent of the individual. StraCon employees are empowered to “Make It Happen”. Since 2008, we have provided Program Management, Training Systems Products, Financial Management, Instructional System Design, Data Management, Courseware Development, Engineering, Logistics, Foreign Military Sales Support, and a variety other technical services for the Department of Defense. The estimated base salary range for this position is $57,000.00 - $80,000.00. The offered rate will be based on the selected candidates level of knowledge, education, experience and skill sets. StraCon offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans, as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and may be eligible for state or contract required paid time off programs.
StraCon is dedicated to supporting our government clients and warfighters by “Enhancing their Operational Capability”. With a proven track record, and an employee focused philosophy, we have developed a culture that believes in the talent of the individual. StraCon employees are empowered to “Make It Happen”. Since 2008, we have provided Program Management, Training Systems Products, Financial Management, Instructional System Design, Data Management, Courseware Development, Engineering, Logistics, Foreign Military Sales Support, and a variety other technical services for the Department of Defense. The estimated base salary range for this position is $57,000.00 - $80,000.00. The offered rate will be based on the selected candidates level of knowledge, education, experience and skill sets. StraCon offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans, as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and may be eligible for state or contract required paid time off programs.
StraCon is an Equal Opportunity Employer/Veterans/Disabled Employer
Salary : $57,000 - $80,000