What are the responsibilities and job description for the IT Bus & Data Info Analyst position at Stoughton?
Essential Duties and Responsibilities:
- Maintains an in-depth and current knowledge of the Stoughton Trailer business processes as well as industry best practices.
- Provides leadership and support to a cross-functional team of key stakeholders in the business, responsible for process execution.
- Performs analysis and investigation into root cause of problems and proposes solutions.
- Prepares detailed functional specification based on business requirements and as necessary assists with technical design specifications.
- Monitors requests for add, change, or delete of functionality within a process.
- Monitors process adherence and consults with the process owner and end user for issue resolution.
- Supports and enhances Syteline with a continued focus on process improvement to meet business case goals.
- Participates in system upgrades and new business implementations.
- Maintains up to date end user and system documentation.
- Networks with other companies and associations to surface best practice opportunities for Stoughton Trailers.
- Research/investigate future system releases & enhancements.
- Collaborates with Business System Analysts (Solution Architects) and Developers to identify and implement cross-functional improvements.
- Develops, coordinates and implements plans to test processes and configuration assuring quality of any additions, changes or deletions to the system.
- Prepares time and cost estimates for completing projects, where needed.
- Provides timely response to end user calls and help tickets assisting in problem resolution.
- Build/assist in developing dashboards using Power BI.