Front Office Coordinator

We are seeking an Office Coordinator who will serve as the first point of contact for our customers. This role combines customer service, retail support, and administrative tasks, while also supporting our sales team with estimates and order entry.

If you enjoy working with people but want a role with more consistent daytime hours, this could be a great fit.

Responsibilities

• Greet walk-in customers and answer incoming phone calls with professionalism
• Provide excellent customer service and assist retail customers in-store
• Support the sales team by typing estimates in QuickBooks and entering work orders
• Assist with product research and presentations using promotional product software
• Accurately process purchases, returns, and handle cash/credit transactions
• Price and stock retail merchandise; communicate inventory needs
• Maintain a clean, organized, and visually appealing showroom and retail space
• Perform general administrative tasks and support special projects as needed.
  
  

Qualifications

• Strong customer service and communication skills
• Highly organized and able to multitask in a fast-paced environment
• Self-starter with the ability to follow processes and work independently
• Proficient in Microsoft Word, Excel, and Outlook
• Comfortable typing and working on a computer for extended periods
• Attention to detail and accuracy
  
  

Preferred Experience

• Previous administrative assistant or customer service experience
• Experience with QuickBooks or similar systems
• Retail or showroom experience
• Valid driver’s license (preferred)
  
  

Additional Information

This position offers the opportunity to work in a collaborative, team-focused environment with a variety of responsibilities throughout the day.

Trending Now Promotions is an Equal Opportunity Employer. Employment is at-will.

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance