What are the responsibilities and job description for the Parts Specialist position at Stotz Equipment?
Stotz Equipment is a full-service John Deere dealership with 25 locations across 8 western states, serving the agriculture, construction, and turf industries.
Family-owned since 1947, we’re built on the values of Quality, Integrity, Loyalty, Caring, and Community. Our people-first culture empowers teams to grow, collaborate, and make a real impact for our customers and each other.
Come help us fulfill our purpose: to create a better life for our families, communities, and those connected to the land.
What You'll Be Doing
As a Parts Specialist, you’ll be the go-to resource for customers needing parts and accessories for John Deere and other equipment. You’ll combine hands-on service with technical knowledge to assist customers over the phone and in person. This role is ideal for someone who thrives in a fast-paced, team-oriented environment and takes pride in delivering outstanding customer service while supporting the overall efficiency and organization of the parts department.
Responsibilities
What's Required
Skills / Experience
Education
What’s In It For You
At Stotz Equipment, we invest in our people and reward their contributions with a competitive and supportive compensation package, including:
Salary Range
USD $20.00 - USD $24.00 /Hr.
Family-owned since 1947, we’re built on the values of Quality, Integrity, Loyalty, Caring, and Community. Our people-first culture empowers teams to grow, collaborate, and make a real impact for our customers and each other.
Come help us fulfill our purpose: to create a better life for our families, communities, and those connected to the land.
What You'll Be Doing
As a Parts Specialist, you’ll be the go-to resource for customers needing parts and accessories for John Deere and other equipment. You’ll combine hands-on service with technical knowledge to assist customers over the phone and in person. This role is ideal for someone who thrives in a fast-paced, team-oriented environment and takes pride in delivering outstanding customer service while supporting the overall efficiency and organization of the parts department.
Responsibilities
- Sell, stock, receive, and deliver parts and accessories
- Provide excellent in-store customer service and support over the phone
- Assist with ordering, researching, and sourcing parts for customers
- Maintain organized displays, promotional materials, and showroom merchandising
- Work with vendors and alternate resources to fulfill customer needs efficiently
- Pick up and deliver equipment as needed
- Clean and organize equipment layout, tractors, and warehouse areas
- Monitor shortages and expedite orders to maintain inventory levels
- Support audit compliance by ensuring accurate processes and recordkeeping
- Collaborate with internal teams and demonstrate a team-player mindset
What's Required
Skills / Experience
- High integrity, reliable, and a strong team player
- Organized and able to multitask in a fast-paced environment
- Customer service focused with a positive attitude and high energy
- Strong communication skills, both verbal and written, with good phone etiquette
- Basic computer and data entry/keyboarding skills; ability to research parts online
- Previous parts or service experience in automotive, heavy equipment, or related industries preferred
- Ability to work flexible hours, including participation in a Saturday rotation
- Must have and maintain a clean driving record
- Forklift certification
- Familiarity with John Deere equipment, or other agricultural, turf, or construction machinery
- Prior experience in parts sales, service, or inventory management
Education
- High school diploma or equivalent
- Ability to sit, stand, walk, bend, kneel, climb, and reach throughout the workday
- Frequent use of hands for handling parts, operating tools, computer, and phone
- Must be able to lift, carry, push, or pull up to 75 lbs. regularly
- Requires close vision for reading, inventory, and computer work
- Must be able to communicate effectively in person and over the phone
- Sufficient hearing required to communicate in active warehouse and work environments
- Must be able to operate warehouse equipment such as forklifts and pallet jacks (training provided if not certified)
- Work may involve exposure to varying temperatures, dust, and warehouse/yard environments
What’s In It For You
At Stotz Equipment, we invest in our people and reward their contributions with a competitive and supportive compensation package, including:
- Profit Sharing Bonus Program
- 401(K) with 4% Company Match
- Medical, Dental, Vision & Life Insurance
- Paid Time Off, Sick Time & Company Holidays
- Tuition Reimbursement & Apprenticeship Sponsorship
- Technician Incentive Program
- Employee Assistance Program (EAP)
- Boot Voucher & Technician Tool Account
- Company Vehicle (for qualifying roles)
- Training through John Deere University
- Eligible to join the John Deere Credit Union
- Advancement Opportunities
Salary Range
USD $20.00 - USD $24.00 /Hr.
Salary : $20 - $24