What are the responsibilities and job description for the Property Manager position at STORE Management?
Job Title: Property Manager (Relief Manager)
Location: Roseville, CA
Work Model: Part-Time (16-24 Hours/Week), Onsite
About the Company: At STORE Management, we believe self-storage should be simple, safe, and stress-free. Our facilities are clean, secure, and welcoming — and our team is the reason customers keep coming back. Whether we’re helping someone choose the right unit, maintaining a spotless property, or ensuring every customer feels heard and supported, we strive to create an experience that goes far beyond “just storage.” As we continue to grow, we’re building a team that values hard work, exceptional service, and true ownership in every detail of facility operations.
About the Role: We are seeking a part-time Property Manager to oversee day-to-day operations at one of our newest facilities. This role is ideal for a self-starter with strong customer service skills, the ability to run facility operations independently, and the grit to handle a wide range of responsibilities — from resolving customer issues to ensuring the property remains safe, clean, and welcoming at all times.
Key Responsibilities:
Customer Service & Sales
- Deliver exceptional customer service to tenants and prospective renters
- Deescalate customer concerns and resolve conflicts professionally
- Drive sales by upselling units, tenant protection programs, and moving supplies
Facility Operations
- Open and close the store independently
- Walk and inspect the property 1 – 2 times daily to ensure safety, cleanliness, and security
- Perform daily cleaning tasks (sweeping, mopping, dusting) and maintain curb appeal
- Complete weekly, monthly, quarterly, and annual inspections
Financial & Administrative
- Manage lease documentation, renewals, and terminations with accuracy
- Audit cash drawers, handle money responsibly, and make bank deposits
- Assist with payment reminders and collection calls for past-due accounts
- Maintain records and reporting as required by management
Required Qualifications & Experience:
Education
- High school diploma or equivalent required; some college a plus
Experience
- 3 years in customer-facing roles (retail, food service, hospitality, or related industries) required
- Self-storage experience a plus but not required
Skills
- Strong interpersonal and communication skills with the ability to deescalate and resolve conflicts
- Dependable and accountable, with the grit and ownership mindset to manage challenges head-on
- Sales-oriented mindset with ability to upsell and meet performance goals
- Ability to multi-task and manage independent responsibilities effectively
- Reliable, organized, and detail-oriented
- Comfortable handling money and sensitive tenant information
- Basic technology/computer proficiency (training provided on industry systems)
- Willingness to “roll up sleeves” — including cleaning units, sweeping, and light facility maintenance
- Dependable and accountable, with the grit and ownership mindset to manage challenges head-on
Job Type: Part-time
Pay: $19.00 - $24.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $19 - $24
