Staff - IT Platform Engineering

Overview

We are looking for a Messaging Platform Engineer to support the development, operation, and continuous improvement of our enterprise messaging platform based on IBM MQ.

This role is ideal for an engineer who has hands‑on experience with messaging systems and wants to grow their skills in a large‑scale, business‑critical environment. You will work closely with senior engineers and platform leads to help maintain reliable, secure, and performant messaging services used across the organisation

Responsibilities

Key Responsibilities

• Support the day‑to‑day operation of the IBM MQ messaging platform across multiple environments.
• Assist with the installation, configuration, and maintenance of IBM MQ components.
• Monitor platform health, investigate issues, and help resolve incidents and service disruptions.
• Participate in change, release, and patching activities under guidance from senior engineers.
• Help implement and follow operational standards, runbooks, and best practices.
• Work with application teams to support onboarding, connectivity, and troubleshooting.
• Contribute to documentation, knowledge sharing, and platform improvements.
• Support security, compliance, and audit requirements related to messaging services.
• Take part in on‑call or support rotations where required.

Qualifications

Required Skills & Experience

• Hands‑on experience working with IBM MQ (or a strong understanding of enterprise messaging concepts).
• Experience supporting production systems in a Linux or Unix‑based environment.
• Basic understanding of:
  • Messaging patterns (point‑to‑point, pub/sub)
  • High availability and resilience concepts
  • Networking fundamentals
• Familiarity with scripting (e.g. Bash, Python, or similar) for operational tasks.
• Experience using monitoring and alerting tools.
• Ability to follow processes, troubleshoot issues, and escalate effectively when needed.
• Good communication skills and willingness to work collaboratively with other teams.

Nice to Have

• Exposure to other messaging or streaming technologies (e.g. Kafka, ActiveMQ, AMQ).
• Basic knowledge of containers or Kubernetes.
• Experience working in a regulated or financial services environment.
• Understanding of ITIL or structured incident / change management processes.

What We Offer

• Opportunity to work on mission‑critical messaging platforms used across the business.
• Clear learning and progression path towards senior and lead engineering roles.
• Support from experienced messaging and platform engineers.
• A collaborative, professional team environment.
• Competitive compensation and benefits package.

Progression Path

Engineers in this role are expected to grow towards Senior Messaging Platform Engineer, taking on deeper technical ownership, design responsibility, and leadership over time.