What are the responsibilities and job description for the Showroom Assistant Manager position at Stonewood Products?
Lead. Inspire. Sell. Create Exceptional Experiences.
Are you a dynamic sales leader with a passion for customer service, team development, and driving business growth?
We're looking for an energetic Assistant Showroom Manager to assist with leading our Harwich showroom and create an outstanding experience for both customers and employees while delivering strong sales and operational results.
About the Role
As the Assistant Showroom Manager, you will assist in driving sales, profitability, operational excellence, and team performance. You will lead by example, fostering a customer-first culture while ensuring company standards, policies, and procedures are consistently executed.
The ideal candidate is a hands-on leader who thrives in a fast-paced environment, enjoys building business relationships, and is passionate about coaching others to reach their full potential.
What You'll Do
Drive Sales & Business Growth
- Lead and inspire the showroom team to achieve and exceed sales goals.
- Build and grow relationships with designers, architects, builders, contractors, landscapers, and homeowners.
- Prospect and develop new business opportunities through networking, industry associations, trade shows, and community involvement.
- Collaborate with leadership to create and host engaging showroom events that showcase products and generate new business.
- Follow up on customer sales, open orders, and ongoing project opportunities to ensure exceptional service and maximize closing rates.
Deliver an Exceptional Customer Experience
- Create a welcoming showroom environment where customers receive knowledgeable, professional, and personalized service.
- Ensure every customer interaction reflects our commitment to excellence.
- Resolve customer concerns quickly and effectively.
- Develop best practices that enhance the customer journey and drive loyalty.
Lead, Coach & Develop a High-Performing Team
- Assist with recruiting, onboarding, training, coaching, and development of showroom associates.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Promote employee engagement, retention, and professional growth.
Showroom Operations
- Ensure showroom merchandising, displays, signage, and product presentations are maintained to company standards.
- Highlight new products and maintain a fresh, engaging showroom environment both inside and outside.
- Assist with scheduling, payroll management, timecard approvals, and staffing needs.
- Oversee opening and closing procedures, cash handling, and banking responsibilities.
- Monitor inventory shrinkage and controllable expenses.
- Enforce company policies, procedures, and operational best practices.
What We're Looking For
- Proven success in retail, showroom, sales, or customer-focused management.
- Strong leadership and team development skills.
- Demonstrated ability to drive sales growth and profitability.
- Excellent communication, relationship-building, and presentation skills.
- Experience networking and developing business partnerships.
- Strong organizational skills with attention to detail.
Key Success Traits
- Results-driven and entrepreneurial
- Positive and energetic attitude
- Organized and detail-oriented
- Collaborative team player
- Passion for creating memorable customer experiences
Pay: From $50,000.00 per year
Benefits:
- 401(k) matching
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
Work Location: In person
Salary : $50,000