What are the responsibilities and job description for the Customer Service position at Stonewood Products?
Overview
We are seeking a dynamic and enthusiastic Customer Service professional to join our team! In this vital role, you will be the friendly face and helpful voice that ensures our clients and visitors receive exceptional support and service. Your energy, organizational skills, and positive attitude will help create a welcoming environment while efficiently managing daily counter sales and yard operations.
Responsibilities
- Greet clients, visitors, and callers providing excellent customer service at all times
- Provide accurate information about products, services, and policies
- Resolve customer issues, complaints, or concerns promptly and professionally
- Process orders, returns, exchanges, and account updates
- Load, unload, and move materials or equipment
- Maintain cleanliness and organization of the yard/site
- Maintain a positive, helpful, and professional attitude
- Work outdoors in varying weather conditions
Pay: From $20.00 per hour
Benefits:
- 401(k) matching
- Flexible schedule
- Life insurance
- Paid time off
Work Location: In person
Salary : $20