What are the responsibilities and job description for the Business Development Representative position at StoneCrest Center?
Overview
Business Development Representative
Join the StoneCrest Center team and make a difference every day! We are Detroit's leading Mental Health and Psychiatric Hospital offering comprehensive inpatient treatment for adolescents, adults, and seniors. Our programming addresses behavioral and mental health concerns, as well as co-occurring substance use disorders (SUD).
This position is full-time - salaried. As the Business Development Representative you will expand lines of service as defined by management by developing and retaining referrals from physicians and other key non-physician referral sources.
Total Rewards Include:
- Career Development & Growth – Unlock endless opportunities for personal and professional growth—your career path is yours to create!
- Health & Wellness – Take care of yourself and your loved ones with top-tier medical, dental, and vision plans.
- Retirement Ready – Secure your future with our 401(k) plan and company match—it’s never too early to start planning for tomorrow.
- Paid Time Off – Recharge with a PTO package that includes vacation, sick days, mnetal health days, holidays, and extended sick leave.
- World-Class Training – We invest in YOU with an excellent training program that’ll set you up for success.
- Unmatched Professional Growth
Responsibilities
ESSENTIAL FUNCTIONS:
- Collaborate closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources.
- Develop strong relationships with key referral sources.
- Identify opportunities for partnering and growth.
- Manage leads from referral sources and ensure efficient admissions process for clients.
- Increase the number of referral sources within a facility such as with physician, social workers and discharge planners.
- Coordinate with clinical assessment team on referrals for admission based on the services provided by the facility.
- Educate patients, families, community and other referral sources on programs, services and amenities provided within facility.
- Coordinate the completion of admission process and ensure appropriate resources are obtained.
- Travel frequently within community, scheduling meetings and developing contacts/referral sources.
- Document referral sources within appropriate contact management system.
- Develop events and educational forums that demonstrate programs and provide an opportunity to identify potential referral sources.
- Maintain existing referral relationships.
- Utilize analytic tools, such as Salesforce, to effectively plan and evaluate activity to optimize results.
- Represent facility in professional forums and communicate mission in all outreach interactions.
- Create outreach initiatives that will regularly communicate facility mission with referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.
- Provide the facility or receiving team with appropriate information to facilitate admission when necessary.
- Create outreach initiatives that will ensure regular communication with top referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.
OTHER FUNCTIONS:
- Perform other functions and tasks as assigned.
Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- Bachelor's Degree required. Areas of interest Marketing , Health, Social Service, Business or related field
- Two or more years’ experience in sales and/or marketing required.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
- Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to an automobile
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