What are the responsibilities and job description for the Maintenance Technician position at StoneCreek?
Position: Maintenance Technician
Location: Walnut Trails Apartments
Who we are:
With over 20 years of experience and 10,000 units, StoneCreek Communities, provides industry-leading management services to a diverse portfolio of multi-family assets. As a service-oriented company, we have built an organization based upon values that are carried out through all aspects of apartment operation and management services.
We offer our team members:
Bonuses-Performance bonuses paid throughout the year
Apartment Discount: Take advantage of our on-site housing discount!
Vacation: Accrued monthly; You can accumulate up to 10 business days during your 1st year, 15 business days your 2nd year, and 20 business days after 5 years!
Holidays: Enjoy 12 paid holidays per year; includes a holiday for your birthday!
Educational Programs- We help you invest in you!
401(k): With a company match up to 4% of eligible compensation
Health Insurance- Coverage options available
Dental Insurance- Our dental plans are designed to meet your individual needs.
Vision Insurance- Coverage available with participating and non-participating providers.
Life Insurance: Help protect your family with company-paid life and AD&D insurance.
Disability: Long-term disability is provided at no cost to you. Short-term available at reasonable rates.
Reimbursement Plans: These Flexible Spending Accounts allow you to set aside pre-tax dollars to pay for eligible healthcare or dependent-care expenses.
Employee Assistance Program: From day one, you and your immediate family members are eligible for help with issues affecting your work or personal life.
Wellness Program: Do something good for yourself. StoneCreek offers incentives for participating in many health-related activities.
Duties/Responsibilities
The Maintenance Technician assists with general maintenance, repairs, apartment make-readies, preventative maintenance, and construction or rehabilitation projects at one or more apartment communities.
- Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
- Completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
- Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs.
- Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked.
- Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
- Supports cost-cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment
- Complies with StoneCreek’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
- May periodically inspect work performed by contractors, vendors and other service providers to verify the work; materials and services meet quality standards, scope and specifications as required.
- Assists in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management.
- Adhere to company policy in regard to completing emergency and non-emergency work orders.
- Complete required monthly courses as outlined by StoneCreek
- Assist with and prepare for hazardous weather situations including but not limited to: snow and ice removal, fires, floods, freezes, downed trees.
- Responsible for maintaining organization and cleanliness of work areas and maintenance shops.
- Perform other duties as assigned
- Ability to troubleshoot under pressure
- Identify root cause vs. temporary fix
- Prioritize multiple work orders effectively
- Make safe decisions in emergency situations
- Ability to multitask and meet deadlines in a timely and organized manner
- Professional interaction with residents
- De-escalation skills with frustrated residents
- Clear documentation of work orders
Physical Requirements:
- Lift 50 lbs
- Climb ladders and stairs
- Work in confirmed or hot spaces
- Stand/walk for extended periods
- Traverse properties in a variety of weather
EEO Statement
StoneCreek Communities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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Required Skills/Abilities
- A proactive self-starter who possesses exceptional multi-tasking and communication skills, both oral and written.
- Must be able to exercise sound judgment, prioritize tasks to operate effectively in a fast-paced environment, exhibit a high degree of flexibility,
- Reliable transportation.
- Ability to handle evening and weekend emergency on-call duty bi-weekly.
Professional Requirements:
- At least 2-year experience in multifamily maintenance or equivalent role.
- Preferred basic knowledge in plumbing, electrical, appliance repair, painting, locks/keys, and drywall.
- EPA Certification (Universal or Type I & II) required, CPO preferred
- Must have the ability to be on-call (in a team rotation)
SKILLS & COMPETENCIES:
- Able to multitask and meet deadlines in a timely and organized manner.
Physical Requirements:
- Must be able to physically work on feet all day long and carry loads up to 75 lbs as well as use a ladder.
- Must be able to traverse a variety of properties with stairs and in a variety of weather.