What are the responsibilities and job description for the Administrative Assistant position at Stone Belt?
Milestones, the outpatient mental health clinic operated by Stone Belt, is seeking a dedicated and organized Administrative Assistant to support the daily operations of our outpatient mental health clinic. If you thrive in a dynamic, fast-paced environment and are passionate about making a positive impact in the mental health field, we encourage you to apply.
As an Administrative Assistant at Milestones, you will be responsible for a variety of key administrative tasks, including checking in patients, taking co-pays, and handling other essential front desk responsibilities. You will work directly under the guidance of our Practice Manager to ensure the clinic runs smoothly and efficiently. Your contributions will help maintain a positive and professional environment for both clients and staff.
Key Responsibilities:
- Patient Check-In: Greet and check in patients in a friendly and professional manner.
- Co-Pay Collection: Accurately collect co-pays and process payments from patients at the time of service.
- Office Management: Assist in managing the front desk area, ensuring it is organized, clean, and welcoming for patients and visitors.
- Scheduling & Communication: Schedule appointments for clinicians, manage incoming calls, and relay messages for prescription refills and other requests.
- Client Records & Billing: Assist with maintaining confidential client records, tracking missed appointments, and processing billing and insurance claims.
- Administrative Support: Perform a variety of clerical duties including filing, mailing, office supplies management, and preparing reports or other documents as needed.
- Collaboration & Support: Work closely with the clinical team to provide logistical support, ensuring smooth coordination between staff and clients.
Qualifications:
- Education: High School Diploma or equivalent.
- Experience: At least 3 years of full-time office experience, preferably in a healthcare or mental health setting.
- Skills: Proficient in Microsoft Office or similar systems, with strong attention to detail and a high level of professionalism.
- Interpersonal Skills: Excellent communication and organizational skills, with a commitment to providing exceptional service in a mental health setting.
At Stone Belt and Milestones, our clients come from all walks of life - and so does our team. We hire great people from a wide variety of backgrounds, because we know EVERYONE has unique perspectives and skills they can use to make our team better. If you share our values and want to make a difference in your community, we'd love to work with you.
If you are an organized, compassionate individual with administrative experience in a healthcare setting and are ready to support the mental health field, we’d love to hear from you!
Job Type: Part-time
Pay: From $13.50 per hour
Benefits:
- 401(k)
- Employee assistance program
- Employee discount
- Referral program
Work Location: In person
Salary : $14