RESIDENTIAL PORTFOLIO MANAGER

SUMMARY

The Senior Property Manager is the owner's on-site representative responsible for all aspects of resident and owner relations, property/community operations and maintenance, property/community improvement, expense management, contract administration and staff supervision. In addition, the Senior Property Manager is responsible for a portfolio of properties and oversees the performance of Property Manager(s) and Community Association Manager(s).

BENEFITS:

• Medical, dental, and vision insurance for the employee at no cost to the employee
• Additional medical plan options available at a small monthly cost
• Employee responsible for monthly premiums for additional dependents
• Health Savings Account (HSA) available depending on medical plan selection. Company contributes monthly ($150/ employee or $300/employee )
• LTD, STD, and life insurance for the employee at no cost to the employee
• Minimum of 160 hours (20 days) of PTO
• Most federal holidays are observed; the employee’s birthday is observed as a holiday
• Guaranteed salary raises every year depending on CPI
• Up to 4% bonus every year depending on previous year’s performance

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Core duties and responsibilities include the following. Other duties may be assigned.
• Represents the ownership of the property, understanding client’s objectives and desired involvement.
• Coordinates client and resident relations, including meeting with client and resident contacts on a regular basis to establish and maintain a professional relationship.
• Reviews and approves invoices, to include purchase orders and bid comparisons.
• Works closely with property/community management administration professionals in the implementation of Company’s policies and procedures, Best Practices.
• Ensures regulatory and local law compliance.
• Reviews and approves the annual budgets for the property/community management offices and individual properties prior to submission to Chief Operating Officer for fiscal approval.
• Reviews and edits monthly reports to clients, to include executive summary, accruals, reclasses, reforecast, and variance explanations.
• Monitors the property/community managers’ performance relative to the related budgeted goals and objectives.
• Supports the property/community managers in their efforts to manage operating expenses.
• Ensures all reporting is done on a timely basis.
• Inspects all areas of the assigned portfolio on a regular basis to ensure that each mechanical system and grounds are clean, secure, energy efficient, operating properly, and in compliance with codes and regulations.
• Oversees proper implementation of all service contracts and is familiar with the specifications of the agreements in order to assess that all contractors are satisfying the terms of the agreements.
• Confirms all lease terms and requirements applicable to rental properties are correctly reflected in leases and are appropriately enforced.
• Supports the property/community managers in the assessment of potential value-added renovations and/or redevelopment.
• Recommends appropriate value enhancement strategies as appropriate.
• As needed, works with the Vice President of Operations in the development and execution of property/community renovation programs.
• Ensures that appropriate fiscal controls for capital expenditure projects are followed.
• Supports the property/community managers in the assessment of each property/community’s current position in the marketplace and in developing value enhancement strategies based upon these assessments.
• Analyzes information on property/community values, taxes and zoning.
• Supports the property/community managers and creative/leasing professionals in the accomplishment of their goals and objectives through the application of proven real estate expertise.
• Provides continuing training to the property/community managers by sharing his/her real estate knowledge.
• Supports and assists property/community managers in negotiating major service contracts and solving property/community operating issues.
• Ensures that all property/community management offices are properly staffed and operated effectively in accordance with Company standards.
• Conducts routine staff meetings. Complete annual performance reviews.
• Maintains emergency procedures guidelines including property/community security plan and emergency response plan
• Must be on call 24/7 and report to property/community during emergencies that require management representation.

SUPERVISORY RESPONSIBILITIES:

Directly manages residential property/community managers. This role is responsible for the overall direction, coordination, and evaluation of all onsite staff, including the maintenance crew, front desk personnel, porters, and painters. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

Bachelor's degree (B.A.) from four-year college or university; seven to ten years of property management experience and/or training; or equivalent combination of education and experience in property management. RPA or CPM designation required or in progress.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS

To perform this job successfully, an individual should have knowledge of Accounting Software; Internet Software; Payroll Systems; Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook).

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk.

The employee must occasionally lift and/or move up to 10 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Salary : $150