What are the responsibilities and job description for the Account Manager – Maintenance Division position at Stockton Maintenance Group LLC?
Description
Job Description: Effectively communicate with clients and field service personnel, gather the necessary information to prepare estimates and coordinate a team of Maintenance and Construction professionals of different disciplines to ensure all projects are completed on time, according to requirements, and without exceeding budget.
Pay is 45-55k based on experience
MUST HAVE ACCOUNT MANGER AND TECH EXPERIENCE
Responsibilities:
- Communicate with prospective clients and assist with generating sales
- Making cold calls as needed
- Provide handyman and construction project pricing
- Receive instructions from clients and their agents
- Prepare and provide estimates for clients
- Plan and implement small to medium projects
- Direct and lead the work of technical staff
- Evaluate strategies and procedures
- Ensure deadlines and cost targets are met
- Maintain required project documentation
- Complete monthly billing and navigate through customer portals
- Maintain documentation through internal and external portals
- Serve as a liaison between business and technical aspects of projects
- Ability to manage on-call and emergency requests
- Responsible for Vendor onboarding and Maintain Vendor documents
- Responsible for job permits if required
- Maintain office supplies and stationery as needed
- Perform all administrative duties as required by Opps Manger
- Report directly to Operations Manager
Requirements
Qualifications:
- Great people skills are a must
- Open minded, the ability to think outside of the box and coachable
- Previous experience in facility repair, construction, or other related fields
- Strong project management skills
- Strong analysis and critical thinking skills
- Deadline and detail-oriented
- Leadership capabilities with the ability to manage and motivate field service personnel
- PC proficiency is a must excel, Google docs and CRM experience a plus
- Proposal preparation experience
- Strong ability to multitask and effectively manage multiple projects simultaneously
- Construction and/or facilities maintenance experience is strongly preferred.
- Must be willing to work as needed up to and including after normal work hours
- This is an in-office position M-F, in West Palm Beach
PM21