What are the responsibilities and job description for the Customer Service Representative position at Stocker & Watts?
Position: Customer Service Representative
Company: Stockerandwatts
Location: New Jersey, USA
Contract Details: Part-time
Stocker & Watts is a boutique real estate firm that specializes in residential property and commercial property transactions, the firm operates with a "team-first" philosophy designed to provide comprehensive, end-to-end support for buyers, sellers, and investors. We are currently seeking a friendly and motivated Customer Service Representative to join our team on a part-time basis.
Key Responsibilities:
Company: Stockerandwatts
Location: New Jersey, USA
Contract Details: Part-time
Stocker & Watts is a boutique real estate firm that specializes in residential property and commercial property transactions, the firm operates with a "team-first" philosophy designed to provide comprehensive, end-to-end support for buyers, sellers, and investors. We are currently seeking a friendly and motivated Customer Service Representative to join our team on a part-time basis.
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner
- Provide information about products and services offered by the company
- Handle customer inquiries, complaints, and requests in a timely and efficient manner
- Process customer orders, returns, and exchanges
- Maintain a clean and organized work area
- Collaborate with other team members to ensure excellent customer service is provided at all times
- Keep up-to-date with product knowledge and promotions to effectively assist customers
- Follow company policies and procedures to ensure customer satisfaction and safety
- Attend training sessions to improve customer service skills and knowledge
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong problem-solving skills
- Proficient in using computers and other office equipment
- Must be available to work flexible hours, including evenings and weekends
- Competitive hourly pay
- Flexible work schedule
- Opportunities for growth and advancement within the company
- Fun and positive work environment
- Employee discounts on products and services