What are the responsibilities and job description for the Dental Schedule Coordinator position at Stobbe Eggett Dental?
At Bountiful Dentistry, we're passionate about providing outstanding dental care in a welcoming, patient-centered environment. We're looking for a friendly, organized, and motivated Schedule Coordinator to be the first point of contact for our patients and help ensure every visit runs smoothly.
If you enjoy helping people, thrive in a fast-paced environment, and take pride in staying organized, we'd love to meet you!
What You'll Do
As our Schedule Coordinator, you'll play a key role in helping patients navigate their dental care from their very first phone call through treatment completion. Responsibilities include:
- Welcome patients with warmth and professionalism
- Answer incoming calls and provide exceptional customer service
- Schedule, confirm, and coordinate appointments for doctors and hygiene
- Keep the schedule optimized to maximize efficiency and patient care
- Fill openings created by cancellations and maintain productive schedules
- Gather information for new patients and ensure paperwork is completed before appointments
- Verify insurance benefits and patient information prior to visits
- Present treatment estimates and discuss financial arrangements
- Collect payments and schedule future appointments
- Coordinate with the clinical team to keep appointments running on time
- Follow up with patients who have outstanding or unscheduled treatment
- Maintain accurate patient records in Eaglesoft
- Communicate with patients by phone, text, email, and in person
- Uphold HIPAA standards and maintain strict patient confidentiality
What We're Looking For
Our ideal candidate is someone who:
- Loves helping people and creating positive experiences
- Has exceptional customer service and communication skills
- Is highly organized and detail-oriented
- Can confidently multitask in a busy office
- Has strong problem-solving abilities
- Works well independently and as part of a team
- Maintains a positive attitude under pressure
- Demonstrates professionalism, empathy, and integrity
Preferred Qualifications
- Previous dental or medical front office experience preferred
- Experience with Eaglesoft and Weave is a plus
- Basic understanding of dental insurance and treatment scheduling
- Strong computer and telephone skills
Why Join Bountiful Dentistry?
- Four-day work week (Monday–Thursday)
- Competitive hourly pay based on experience
- Paid training
- Paid holidays
- PTO eligibility
- Employee dental benefits
- Opportunities for professional growth and continuing education
- Supportive, team-oriented culture
- Modern, patient-focused practice
Compensation: $16–$22 per hour DOE
Candidates with strong scheduling, insurance verification, and treatment coordination experience may qualify for the upper end of the range.
Success in This Role
Successful Schedule Coordinators help create an exceptional patient experience by:
- Answering calls promptly and professionally
- Keeping the schedule productive and efficient
- Ensuring patients are prepared for every appointment
- Building trusting relationships with patients
- Supporting high case acceptance through excellent communication
- Helping the practice stay organized and running on time
If you're someone who enjoys making a difference in patients' lives while working with a fun, supportive team, we'd love to hear from you.
Apply today by submitting your resume. We look forward to welcoming our next team member!
Pay: $16.00 - $22.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $16 - $22