What are the responsibilities and job description for the GEN SALES MGR position at Stivers Automotive Group?
About the Role:
The General Sales Manager (GEN SALES MGR) in the retail trade industry is responsible for leading and overseeing the entire sales department to achieve and exceed revenue targets. This role involves developing strategic sales plans, managing sales teams, and fostering strong customer relationships to drive business growth across multiple retail locations. The General Sales Manager will analyze market trends and competitor activities to identify new opportunities and optimize sales performance. Collaboration with marketing, operations, and inventory teams is essential to ensure alignment and maximize customer satisfaction. Ultimately, this position plays a critical role in shaping the sales culture, motivating the team, and delivering consistent, measurable results that contribute to the company’s overall success in the United States retail market.
Minimum Qualifications:
- Minimum of 5 years of experience in sales management within the retail industry.
- Proven track record of meeting or exceeding sales targets and managing sales teams.
- Strong knowledge of retail sales processes, customer relationship management, and sales analytics.
- Excellent communication, leadership, and interpersonal skills.
Preferred Qualifications:
- Familiarity with CRM software and sales performance management tools.
- Background in developing and executing digital sales and marketing strategies.
- Demonstrated ability to lead change management and sales transformation initiatives.
Responsibilities:
- Develop and implement comprehensive sales strategies to meet or exceed company revenue goals.
- Lead, mentor, and manage the sales team, including hiring, training, and performance evaluations.
- Monitor sales metrics and analyze data to identify trends, forecast sales, and adjust tactics accordingly.
- Build and maintain strong relationships with key clients, partners, and internal stakeholders.
- Coordinate with marketing and operations teams to ensure product availability and promotional effectiveness.
- Prepare regular sales reports and present findings and recommendations to senior management.
- Drive customer satisfaction initiatives and resolve escalated customer issues promptly.
- Stay informed about industry developments, competitor activities, and emerging market opportunities.
Skills:
The required and preferred skills are essential for daily success in this role. Leadership and communication skills enable the General Sales Manager to effectively guide and motivate the sales team while fostering collaboration across departments. Analytical skills are used to interpret sales data and market trends, allowing for informed decision-making and strategic adjustments. Proficiency with CRM and sales management software supports efficient tracking of sales activities and customer interactions. Additionally, skills in negotiation and relationship-building are critical for maintaining strong client partnerships and driving revenue growth.