What are the responsibilities and job description for the Support Technician position at Stillwater Medical?
WE ARE GROWING! Stillwater Medical's Information Technology department is looking for a new tech to join our amazing team!
Key attributes for success in this position:
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People skills to provide exceptional customer service
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Patience, patience, patience
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Active listening skills
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Someone who can problem solve and think outside the box
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Adaptability and flexibility
Why choose Stillwater Medical?
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Supportive work environment
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Excellent benefits
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Modern Healthcare's Best Places to Work - since 2012
Details:
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Weekdays 8am-5pm
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Weekend or evening hours, only as needed
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On call rotation to begin after 6mos. On call approximately every 7 weeks.
JOB SUMMARY:
Responsible for the configuration, installation and maintenance of Personal Computer hardware, software, and peripherals
QUALIFICATIONS:
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Graduated from High School or GED equivalent; Certifications and/or college degree in IT or Healthcare related field a preferred.
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Experience in PC computer and peripheral maintenance; knowledge of current PC software and hardware technology and other office procedures; solid working knowledge of standard PC applications.
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Ability to type at least 30 wpm.
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Basic computer hardware/software and troubleshooting experience.
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Previous experience with Meditech Client Server and/or Nextgen is preferred.
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Proven organizational and time management skills; ability to work on multiple projects at the same time; ability to effectively analyze and problem solve.
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Interest in and enthusiasm for computerization and its potential for improving departmental and interdepartmental efficiency as well as improve patient outcomes.
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Possesses effective communication skills, effective interaction with peers and upper management, and ability to listen well to others.
PHYSICAL REQUIREMENTS:
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Must have adequate perception of sounds or adequate hearing with corrections.
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Must be able to talk and hear to converse with others, in person, and over the telephone.
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Adequate vision, or correctable with glasses/contacts, to prepare, process, and read written materials.
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Able to go to any department in the building and to offsite installations.
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Able to move small equipment and manual dexterity to handle small tools.
