What are the responsibilities and job description for the Deposit Operations Specialist position at Stifel?
Why Stifel
Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.
Let’s talk about how you can find your place here at Stifel, where success meets success.
What You'll Be Doing
The Deposit Operations Specialist is responsible for performing daily deposit operations tasks, including account verification, exception processing, and client support. This role works under direct supervision to ensure accuracy, compliance, and timely processing of transactions while providing professional assistance to internal clients.
What We're Looking For
- Process daily requests for documentation, account verifications, item exception handling, and deposit inquiries.
- Review and mail EIM notices.
- Process foreign items and review signatures for in-clearing items.
- Process, research, and resolve mobile deposit issues and ICS shadow account requests.
- Complete daily reconcilements, including ATM balancing and report reviews.
- Provide internal client support via email and phone for system or transaction inquiries.
- Support all debit card functions, including card orders and issue resolution.
- Process transactions for Stifel Cash Management Accounts, settlements, and exception resolution.
- Participate in cross-training and assist with departmental projects as needed.
What You'll Bring
- Understanding of banking regulations and compliance requirements (CRA, BSA, FCRA).
- Strong attention to detail with ability to research and resolve account issues accurately.
- Effective verbal and written communication skills for internal client support.
- Ability to learn banking systems quickly.
- Strong organizational and problem-solving skills with ability to prioritize tasks.
- Ability to work collaboratively and adapt to changing priorities.
Education & Experience
- Minimum Required: High School degree or equivalent experience.
- Minimum Preferred: 1 years of experience in a financial institution.
Licenses & Credentials
- Minimum Required: None.
Systems & Technology
- Proficient in Microsoft Word, Excel, PowerPoint, Outlook.
About Stifel
Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients’ money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.
While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let’s talk about how you can find your place here at Stifel, where success meets success.
At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.
Stifel’s bank and trust companies are equal opportunity employers. All candidates will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, genetic information or any other protected characteristic under applicable law. If you would like more information regarding Equal Employment Opportunity rights and protections, please review the following information: Know Your Rights.
Stifel is an Equal Opportunity Employer.