What are the responsibilities and job description for the General Manager Sales Leader position at StevenDouglas?
General Manager / Sales Manager (Site Leader – North America Growth)
Position Summary
This is a high-impact, hands-on leadership role for a commercially driven operator. The General Manager / Sales Manager will be responsible for both leading sales growth and overseeing day-to-day site operations. This role owns the full business outcome for the Greer facility—revenue generation, customer relationships, operational performance, and team leadership.
The ideal candidate is a strong relationship-builder who can confidently engage with technical and executive stakeholders, lead a facility with urgency and discipline, and personally drive new business development in the North American market.
Key Responsibilities
Sales Leadership & Business Development (Direct Ownership)
- Drive revenue growth across North America through proactive business development and consultative selling.
- Build and manage a pipeline of qualified opportunities, from lead generation through close.
- Personally lead customer meetings, presentations, and negotiations with both technical and executive decision-makers.
- Identify new markets and customer segments aligned with Dakota’s engineered solutions.
- Partner with internal engineering/operations resources to develop winning proposals and solution scopes.
- Represent the company at trade shows, industry events, and customer sites.
Site Leadership & Operational Execution
- Oversee the daily operations of the Greer facility including management , order processing and shipments.
- Ensure consistent execution of customer orders and project timelines.
- Drive continuous improvement across productivity, cost control, and customer satisfaction.
- Establish and track KPIs for operational performance and on-time delivery.
Team Leadership & Culture
- Lead, coach, and develop a small but growing team across sales, operations, and support functions.
- Recruit and build the organization as growth accelerates.
- Create a culture of accountability, urgency, and customer-first execution.
Financial & Strategic Accountability
- Own site-level performance including revenue, margin, forecasting, budgeting, and cost control.
- Report performance metrics and growth progress to leadership.
- Develop and execute the local strategic plan to support Dakota’s long-term North American expansion.
Required Qualifications
- Proven success in a leadership role combining sales and operational responsibility, such as:
- General Manager (Sales & Operations)
- Site Leader / Plant Leader with commercial ownership
- Sales Manager with strong operational leadership experience
- Business Unit Manager
- Demonstrated track record of closing complex B2B sales and growing revenue.
- Strong customer-facing presence with the ability to build trust quickly.
- Ability to lead a facility and manage competing priorities with discipline and follow-through.
- Excellent communication skills across technical, operational, and executive audiences.
- High initiative, self-motivated, and comfortable operating in a fast-paced growth environment.
Preferred Experience (Strongly Valued)
- Technical sales experience in the construction market ie : flooring , drainage and landscaping.
- Experience selling to homeowners , contractors , developers , agents and distributors .
- Familiarity with engineered-to-order solutions, quoting, and project-based sales.
What We Offer
- A leadership role with full responsibility of a growing North American operation
- Competitive compensation (base salary performance incentives)
- The ability to directly shape market strategy and business expansion
- Support from an established global organization with deep engineering expertise
- Strong long-term growth potential