Athletics Event Staff (TP3379)

Job Description

The Athletics Event Staff position supports Stetson University by helping provide a safe, organized, and enjoyable gameday experience for student-athletes, fans, officials, and guests. Serving as a member of the Athletics Facilities and Event Operations team, staff assists with the setup, execution, and breakdown of NCAA Division I athletic contests and special events. In alignment with Stetson University's strategic priorities, this position promotes exceptional customer service, teamwork, professionalism, and an inclusive environment.

Essential Job Functions and Responsibilities: Employment duties include, but are not limited to:

• Assist with game day operations for all home athletic events, including football, basketball, baseball, softball, soccer, volleyball, and beach volleyball.
• Perform event assignments such as scoreboard operation, videoboard operation, music, ushering, fan assistance, and other event support duties.
• Assist with special events and postseason competitions as assigned.
• Provide outstanding customer service while interacting professionally with fans, student-athletes, coaches, officials, and event personnel.
• Work collaboratively with Athletics staff and other campus departments.
• Solve operational issues during events while maintaining professionalism and safety.
• Stand for extended periods, work outdoors in varying weather conditions, and lift/move materials up to 50 pounds as needed.
• Work evenings, weekends, and holidays based on the athletics event schedule.

Required Knowledge, Skills, and Abilities: The knowledge, skills, and abilities for this role include:

• Strong interpersonal, communication, and teamwork skills.
• Professional demeanor and commitment to customer service.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Ability to follow directions while working independently and as part of a team.
• Support the University’s Mission and Values in their work.

Required Qualifications: This position requires:

• Energetic, organized, and dependable.
• Ability and willingness to build positive relationships with fans, student workers, event staff, and colleagues.
• Ability to work 10–20 hours per week as needed during the academic semester, including evenings and weekends.

Ideal Candidate Qualifications: The ideal candidate’s qualifications include:

• Previous event operations, athletics, or customer service experience.
• Experience working NCAA Division I athletic events or similar environments.

Work Environment: Work is performed both indoors and outdoors in a fast-paced athletic event environment. Position requires evening, weekend, and holiday work, prolonged standing and walking, exposure to varying weather conditions, and occasional lifting of up to 50 pounds.