What are the responsibilities and job description for the Dental Receptionist position at Sterling Therapy Services?
Dental Receptionist
Contract Type: Contract
Shift Type: Days
Location: San Ysidro, CA 92173
Hours per Week: 40
Candidate Pay Rate: $25–$31/hour
About Sterling Therapy Solutions
Welcome to Sterling Therapy Solutions — where care meets character! We’re a therapy-focused team that believes in doing great work and having a good laugh while we’re at it. Our mission is simple: support health, healing, and happiness — for our patients and our staff. If you’ve ever wanted to work somewhere that feels like family (the good kind, not the one that argues about Wi-Fi passwords), you’re in the right place.
About the Role
We’re searching for a Dental Receptionist who can balance friendliness with focus — the kind of person who can greet patients with a smile while managing scheduling chaos like a pro. You’ll be the face and voice of our San Ysidro office, ensuring every patient has a seamless and positive experience from check-in to checkout.
Roles and Responsibilities
- Welcome patients and visitors warmly — you set the tone for their visit.
- Manage appointment scheduling, cancellations, and confirmations.
- Verify insurance details and coordinate patient billing.
- Maintain accurate and organized patient records.
- Support dental and therapy providers with administrative needs.
- Handle phone calls, emails, and inquiries efficiently.
- Keep the front office environment professional, clean, and cheerful.
Qualifications
- Minimum 1 year of experience in a general office setting.
- Experience in a dental office preferred.
- Bilingual required (English/Spanish) — communication is key!
- Excellent interpersonal, written, and verbal communication skills.
- A knack for multitasking and staying calm under pressure.
Education
- High School Diploma or equivalent required.
- Additional dental administration or office management coursework preferred.
Knowledge and Skills
- Familiarity with Dental Terminology, NextGen, Dentrix, EPIC, and Microsoft Office.
- Strong data entry and record-keeping skills.
- Typing speed of at least 35 WPM.
- Understanding of dental records filing and terminology.
- Professional phone etiquette and a warm demeanor that makes patients feel at ease.
Benefits
- Competitive pay: $25–$31/hour.
- Supportive team environment that values your work and well-being.
- Day shifts for work-life balance.
- Opportunities for professional growth within Sterling Therapy Solutions.
- While on assignment, explore nearby San Ysidro hotspots — from the colorful border arts scene to the stunning beaches and vibrant culture of San Diego just a short drive away.
Join the Sterling Team
If you’re ready to be the smile behind the smiles — and bring organization, warmth, and humor to every day — we’d love to hear from you!
Send your resume to: sterlingtherapysolutions1@gmail.com
Or call: 408-883-6979 (Mike Johns)
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Job Type: Contract
Pay: $25.00 - $31.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Application Question(s):
- Have you worked in a dental office or clinical setting before? If yes, how long?
- Are you familiar with dental terminology and dental records filing?
- Which dental or medical software systems have you used?
(Examples: NextGen, Dentrix, EPIC, Microsoft Office)
Work Location: On the road
Salary : $25 - $31
